jwesly's account

Hi Duo,

We tried the steps which you have mentioned in the post on "Wednesday, May 19, 2021 at 10:13am". We are able to see the callback request coming to Salesforce. So I believe this means our Connected App configuration is proper. 

However, the OneSpan is not notifying the callback listener (in Salesforce) whenever the events we have registered is triggered. 

We have followed all the steps in your 3-part blog to register our callback with our OneSpan sandbox account ([email protected]).

Thanks,

John Wesly

Hi Duo,

Finally figured out the issue! :)

As per your blog post (part-2), the POST URL which we need to use to register the callback is "/api/callback/connectors/salesforceOauth2". When we used this, we were NOT getting any event notifications. 

We did the following changes:

• Used "/api/callback" endpoint to register the callback
• Updated the Apex SDK class OneSpanAPIObjects.apxc to have "origin" as "OSS" (originally it was "Salesforce" in the Data inner class)

Can you tell us why the "/api/callback/connectors/salesforceOauth2" endpoint didn't work in our case?

Thanks,

John Wesly