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Unable to sign the package id (6IplFyll_4FoEedgSHG5hVCcvkY=)
I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Li
Getting original signer id from newly changed signer id.
Hi, How do I get original signer id from new changed signer information (either using signer id or role Id) ? suppose Signer A will delegate his authority to Signer B, I want Signe
Why I am receiving two emails , once package has been sent for eSign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature
Need to be extend package expiry date of packages for counter signers.
Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to
Unable to modify Expiry date of package
Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I

Replies Created

Madeva

Reply to:

Friday, September 11, 2020 at 07:00am
0 votes

Hi Haris,

Is this feature available now?

or else can we request this as an enhancement ? as we really required this feature!.

 

Thanks

Madeva

Developer

Madeva

Reply to: Change Incorrect Signer

Tuesday, October 13, 2020 at 05:01am
0 votes

Hi Team

I am updating the existing signer information with role id

https://sandbox.e-signlive.ca/api/packages/<packageId>/roles/<roleId>

 

But I am getting following error

Recipient information cannot be updated because recipient has already begun signing.

 

and I have checked the status and he/she has not yet signed and also from Audit, they have viewed the docs 4 days back.

 

I am not sure what is the issue? Please help me to understand this issue I am facing.

 

Thank you

Madeva

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Topics Replies Freshness Views Users
Unable to sign the package id (6IplFyll_4FoEedgSHG5hVCcvkY=)
I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Li
0 4 years 3 months ago 17
Getting original signer id from newly changed signer id.
Hi, How do I get original signer id from new changed signer information (either using signer id or role Id) ? suppose Signer A will delegate his authority to Signer B, I want Signe
2 4 years 5 months ago 26
Profile picture for user Duo_Liang
Why I am receiving two emails , once package has been sent for eSign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature
1 4 years 6 months ago 20
Profile picture for user Duo_Liang
Need to be extend package expiry date of packages for counter signers.
Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to
1 4 years 6 months ago 151
Profile picture for user Duo_Liang
Unable to modify Expiry date of package
Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I
2 4 years 6 months ago 49
Profile picture for user Duo_Liang

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