Could not update role Exception
Thursday, January 12, 2017 at 02:52amHi,
When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem. Any idea why would this happen?
com.silanis.esl.sdk.internal.EslServerException: Could not update role Exception: HTTP PUT on URI https://sandbox.e-signlive.com/api/packages/fb433c2d-8fa3-47db-97d9-81e92ff5780d/roles/FormB_RequestingProgramOfficial resulted in response with status code: [500, Internal Server Error]. Optional details: {"messageKey":"error.internal.default","packageId":null,"entity":null,"technical":null,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.","code":500,"name":"Unhandled Server Error"}
com.silanis.esl.sdk.internal.EslServerException: Could not update role Exception: HTTP PUT on URI https://sandbox.e-signlive.com/api/packages/fb433c2d-8fa3-47db-97d9-81e92ff5780d/roles/FormB_RequestingProgramOfficial resulted in response with status code: [500, Internal Server Error]. Optional details: {"messageKey":"error.internal.default","packageId":null,"entity":null,"technical":null,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.","code":500,"name":"Unhandled Server Error"}
at com.silanis.esl.sdk.service.PackageService.updateRole(PackageService.java:501)
at com.silanis.esl.sdk.service.PackageService.updatePackage(PackageService.java:170)
at com.silanis.esl.sdk.EslClient.updatePackage(EslClient.java:253)
Thanks,
Sudhangi
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