Unable to upload pdf for signing
Thursday, March 29, 2018 at 09:11amWe are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it.
The error we get while ww upload it from eSignLive portal (image attached herewith) is the same which we get while we try the same using SDK. Following is the error we get from SDK:
Could not upload document to package. Exception: HTTP POST on URI https://apps.esignlive.com/api/packages/8I3D8RMX4Ye7XKa0Rl9caUIfu2s=/documents resulted in response with status code: [500, Internal Server Error]. Optional details: {"messageKey":"error.internal.default","technical":"error.eslx.inputValidation.documentPreverifyError [#27dcc629-8f8f-4d48-8467-cb58577e3309]","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again. If the problem persists, please contact our support team.","code":500,"name":"Unhandled Server Error"}
Can somebody please help us in understanding if there is something wrong with the document?
Reply to: Unable to upload pdf for signing
Thursday, March 29, 2018 at 09:49amReply to: Unable to upload pdf for signing
Thursday, March 29, 2018 at 09:57am