pvemul | Posts: 2

How to change/supress message on “thank you for using the OneSpan”

Thursday, October 10, 2019 at 04:29am
0 votes
Hi ALL We would like to seek help on how we can change the text on the signing URL: • After a document is eSigned on the portal through a signing ceremony URL, there is a pop-up with “thank you for using the OneSpan”? This needs to be suppressed? Please, let us know if you happen to know how this message can be changed or suppressed. Thank you, Vemul
Duo_Liang | Posts: 3776

Reply to: How to change/supress message on “thank you for using the OneSpan”

Thursday, October 10, 2019 at 05:22am
0 votes
Hi Vemul, From your description, I think you were referring to the "Thank You Dialog" which can be either customized or suppressed. For suppression, it can be done either at the package level or account level. To hide/show thank you dialog per package, go check our Signing Ceremony Customization guide and find the information related to "Dialog on complete". For personalization, it's set up at account level, you can change the title, logo as well as the content. You can make all these account-level settings by sending our support team with your request. Hope this could help! Duo

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