Madeva

Is there way to update the signer information without modified package status to DRAFT

0 votes

Hi Team, 

I wanted to modify the signer details for a package using following URL

 

 

https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3

and body

        {
            "id": "Signer3",
            "emailMessage": {
                "content": ""
            },
            "reassign": true,
            "deliverDocumentsByEmail": false,
            "attachmentRequirements": [],
            "specialTypes": [],
            "locked": false,
            "index": 3,
            "type": "SIGNER",
            "data": null,
            "signers": [
                {
                    "address": null,
                    "company": "xxx",
                    "timezoneId": "",
                    "created": "2020-03-31T12:05:26Z",
                    "email": "[email protected]",
                    "external": null,
                    "firstName": "maddy",
                    "language": "en",
                    "lastName": "T",
                    "phone": "",
                    "professionalIdentityFields": [],
                    "signature": null,
                    "title": null,
                    "updated": "2020-03-31T12:05:26Z",
                    "userCustomFields": [],
                    "specialTypes": [],
                    "passwordTimestamp": null,
                    "group": null,
                    "id": "xy3a30426-db63-42d8-ab5f-1abf7bf219df",
                    "signerType": "EXTERNAL_SENDER",
                    "auth": {
                        "challenges": [],
                        "scheme": "NONE"
                    },
                    "knowledgeBasedAuthentication": null,
                    "delivery": {
                        "download": false,
                        "email": false,
                        "provider": false
                    },
                    "ssoConfigured": false,
                    "data": null,
                    "name": ""
                }
            ],
            "name": "IBM"
        }

 

 

Even though I am getting 200 response  I am not able to update the details. it is getting old signer info only.

 

I need to make package status DRAFT then I have to update.. which is not recommended by business as mail is triggering to everyone once I will change package status back to SENT.

So I need to update the signer details without changing package status.

Please help me in this.

Thank you

 



 


Reply to: Is there way to update the signer information without modified package status to DRAFT

0 votes

Hi Madeva,

Essentially, to update a signer's information always required the package status in DRAFT mode. However, according to your specific requirement, if you are following a particular flow like the signer 3 is always an internal signer, you can choose to use the "Change Signer" feature to reassign the signing process to another signer.

If this doesn't work for you, we can try to avoid sending out duplicate emails when package status changed from DRAFT to SENT. We can discuss further if you can elaborate your signing flow.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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