Mario9110

Callback functionality

0 votes

Hi,

Anybody knows if the callback functionallity can be invoked directly after signing the document and not waiting for user input on the "Confirm" button.

Or if we could trigger the callback from a button of our own?


Reply to: Callback functionality

0 votes

Hi Mario,

 

Do you mean to trigger the callback per signature basis (for example for a 3 signatures document, invoke 3 separate callbacks instead of 1 confirm callback)? Could you elaborate a bit more about your use case and why you want this feature?

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to:

0 votes

Hi Duo,

My scenario is having just one signature needed, directly invoke the callback after signature is completed and not waiting the user clicks on "Confirm" button (see attached image)

This screen is shown in an iframe, and we want to check if it possible to remove the purple Confirm button and have one that is outside this iframe.

So I noticed that the callback function happens after the user clicks on the "Confirm" button and not when the user actually signs the doc.


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Reply to: Callback functionality

1 votes

Hi Mario,

 

Confirm button actually invokes an API behind the scene and the signing status won't proceed to Completed until the signer confirmed, that's why it's not possible to remove the purple confirm button and we don't actually expose more granular callback events.

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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