Email Reminder : Could not retrieve the transaction summary for transaction uid
Thursday, November 26, 2020 at 07:21amHi Team,
We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.
Secondly, we are calling reminders POST api to set reminders.
As a response, we are getting 404 error.
Details Errror: {"technical":"Could not retrieve the transaction summary for transaction uid:","messageKey":"error.validation.packageDoesNotExist","message":"The specified package does not exist.","code":404,"name":"Resource Not Found"}
Please find below request details:
Request Message:
{Method: POST, RequestUri: 'https://sandbox.esignlive.com/api/packages/PM51Fz9dZKXB8NpRS2grBQ3JfXI=/reminders', Version: 2.0, Content: System.Net.Http.ByteArrayContent, Headers:
{
Authorization: Basic xxxxx==
Accept: application/json
Accept: application/zip
Content-Type: application/json
Content-Length: 70
}}
POST URL:
https://sandbox.esignlive.com/api/packages/PM51Fz9dZKXB8NpRS2grBQ3JfXI=/reminders
Paylod:
{
"StartInDaysDelay": 2,
"RepetitionsCount": 3,
"IntervalInDays": 2,
"PackageId": "PM51Fz9dZKXB8NpRS2grBQ3JfXI="
}
Note: We tried setting reminders for the requests which are in DRAFT and SENT status. Every time we are getting 404 error only.
Please help
Thanks,
Naresh
Reply to: Email Reminder : Could not retrieve the transaction summary for transaction uid
Thursday, November 26, 2020 at 08:25amHi Naresh,
According to the API schema, the JSON key is supposed to start with lower case, like:
{"startInDaysDelay":1,"repetitionsCount":0,"intervalInDays":0,"packageId":"PM51Fz9dZKXB8NpRS2grBQ3JfXI="}
Also, to confirm with you, you can only specify reminders when the transaction is in DRAFT status. Please kindly retry the API and let me know if this works for you.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer