Email Reminder : Could not retrieve the transaction summary for transaction uid
Thursday, November 26, 2020 at 07:21amHi Team,
We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.
Secondly, we are calling reminders POST api to set reminders.
As a response, we are getting 404 error.
Details Errror: {"technical":"Could not retrieve the transaction summary for transaction uid:","messageKey":"error.validation.packageDoesNotExist","message":"The specified package does not exist.","code":404,"name":"Resource Not Found"}
Please find below request details:
Request Message:
{Method: POST, RequestUri: 'https://sandbox.esignlive.com/api/packages/PM51Fz9dZKXB8NpRS2grBQ3JfXI=/reminders', Version: 2.0, Content: System.Net.Http.ByteArrayContent, Headers:
{
Authorization: Basic xxxxx==
Accept: application/json
Accept: application/zip
Content-Type: application/json
Content-Length: 70
}}
POST URL:
https://sandbox.esignlive.com/api/packages/PM51Fz9dZKXB8NpRS2grBQ3JfXI=/reminders
Paylod:
{
"StartInDaysDelay": 2,
"RepetitionsCount": 3,
"IntervalInDays": 2,
"PackageId": "PM51Fz9dZKXB8NpRS2grBQ3JfXI="
}
Note: We tried setting reminders for the requests which are in DRAFT and SENT status. Every time we are getting 404 error only.
Please help
Thanks,
Naresh
Reply to: Email Reminder : Could not retrieve the transaction summary for transaction uid
Thursday, November 26, 2020 at 08:25amHi Naresh,
According to the API schema, the JSON key is supposed to start with lower case, like:
{"startInDaysDelay":1,"repetitionsCount":0,"intervalInDays":0,"packageId":"PM51Fz9dZKXB8NpRS2grBQ3JfXI="}
Also, to confirm with you, you can only specify reminders when the transaction is in DRAFT status. Please kindly retry the API and let me know if this works for you.
Duo