rdediana

DRAFT Packages not visible

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Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1. when i execute the test case 1 (create package) the python run output successfully completes, however, when i navigate to the dashboard i'm unable to view the draft. However, the pie graph does illustrate a numerical increment every time i run the example code. 2. test case 4 fails, suggesting the package does not exist i'm assuming both 1 and 2 are somehow directly related. cheers. run output.... /usr/local/Cellar/python/2.7.11/bin/python2.7 /Users/regandediana/PycharmProjects/esl272/esl.py { "status": "DRAFT", "roles": [{ "id": "signer1", "signers": [{ "email": "[email protected]", "firstName": "Regan", "lastName": "DeDiana" }] }], "documents": [{ "description": "Some description", "approvals": [{ "role": "signer1", "fields": [{ "type": "SIGNATURE", "subtype": "FULLNAME", "page": 0, "top": 100.0, "left": 100.0, "width": 199.99978637695312, "height": 39.99995803833008 }] }], "name": "First document" }], "name": "PYTHON CREATE" } {"id":"wJpVgqO-7twV2-0qAzuFo_B3bJQ="} TEST 2 {"results":[{"messages":[],"sender":{"account":null,"firstName":"Regan","lastName":"DeDiana","email":"[email protected]","id":"zurgP7bPyg0Z","title":null,"activated":null,"company":"Cisco","external":null,"locked":null,"memberships":[],"phone":"+1 416-306-7379","professionalIdentityFields":[],"updated":"2016-06-06T19:34:01Z","userCustomFields":[],"language":"en","data":{"serviceCredentials":"{}","showIntro":false},"signature":null,"address":null,"created":"2016-06-06T19:34:01Z","status":"ACTIVE","type":"MANAGER","name":"","specialTypes":[],"hasDelegates":false},"documents":[{"status":"","approvals":[],"pages":[{"height":1030.0,"left":0.0,"width":796.0,"id":"default-consent_1.png","top":0.0,"version":0,"index":0},{"height":1030.0,"left":0.0,"width":796.0,"id":"default-consent_2.png","top":0.0,"version":0,"index":1}],"extract":false,"id":"default-consent","external":null,"signedHash":null,"data":null,"description":"Must be accepted and agreed to before starting the signing process.","index":0,"fields":[],"name":"Electronic Disclosures and Signatures Consent","size":0},{"status":"","approvals":[{"role":"signer1","signed":null,"accepted":null,"id":"dkAV7ZscOlkY","data":null,"fields":[{"binding":null,"validation":null,"height":39.99995853281021,"subtype":"FULLNAME","extract":false,"left":100.00002633202077,"top":100.00002633202077,"width":199.99979266405106,"extractAnchor":null,"id":"fvz5CtvsepoK","page":0,"data":null,"type":"SIGNATURE","value":"","name":""}],"name":""}],"pages":[{"height":1030.0,"left":0.0,"width":796.0,"id":"d4523a783c26b8f0_1.png","top":0.0,"version":0,"index":0}],"extract":false,"id":"26ceadfe194bebf9","external":null,"signedHash":null,"data":null,"description":"Some description","index":1,"fields":[],"name":"First document","size":80968}],"completed":null,"consent":"default-consent","due":null,"emailMessage":"","limits":null,"notarized":false,"notaryRoleId":null,"settings":{"ceremony":{"inPerson":false,"declineButton":true,"declineReasons":[],"disableDeclineOther":false,"events":{"complete":{"dialog":true,"redirect":null}},"disableDownloadForUncompletedPackage":false,"disableFirstInPersonAffidavit":false,"disableInPersonAffidavit":false,"disableOptOutOther":false,"disableSecondInPersonAffidavit":false,"documentToolbarOptions":null,"handOver":null,"hideCaptureText":false,"hideLanguageDropdown":false,"hidePackageOwnerInPerson":false,"hideWatermark":false,"maxAuthFailsAllowed":3,"optOutButton":true,"optOutReasons":[],"layout":{"brandingBar":null,"iframe":false,"navigator":true,"footer":null,"header":{"breadcrumbs":true,"feedback":true,"titleBar":{"title":true,"progressBar":true},"globalActions":{"confirm":true,"download":true,"hideEvidenceSummary":false,"saveAsLayout":true},"globalNavigation":true,"sessionBar":true}},"style":null}},"signedDocumentDelivery":null,"trashed":false,"id":"wJpVgqO-7twV2-0qAzuFo_B3bJQ=","roles":[{"emailMessage":null,"attachmentRequirements":[],"reassign":false,"id":"signer1","locked":false,"specialTypes":[],"data":null,"index":0,"type":"SENDER","signers":[{"firstName":"Regan","lastName":"DeDiana","email":"[email protected]","id":"b8218594-e9f1-4766-a5ef-eb95efc64f78","title":null,"company":"Cisco","external":null,"auth":{"challenges":[],"scheme":"NONE"},"knowledgeBasedAuthentication":null,"delivery":{"email":true,"download":true,"provider":false},"group":null,"phone":"","professionalIdentityFields":[],"updated":"2016-06-08T19:03:05Z","userCustomFields":[],"language":"en","data":null,"signature":null,"address":null,"created":"2016-06-08T00:00:00Z","name":"","specialTypes":[]}],"name":"Owner"}],"autocomplete":true,"updated":"2016-06-08T19:03:06Z","language":"en","data":{"origin":"api","currentSignerProgress":{"documentsToConfirmCount":"1","documentsConfirmedCount":"0","approvalsToConfirmCount":"1","approvalsConfirmedCount":"0","documentsPartiallyCompletedCount":"0","approvalsToSignNowCount":"1"},"overallProgress":{"documentsToCompleteCount":"2","documentsCompletedCount":"1","documentsToConfirmCount":"1","documentsConfirmedCount":"0","documentsPartiallyCompletedCount":"0"}},"visibility":"ACCOUNT","description":"","status":"DRAFT","type":"PACKAGE","name":"PYTHON CREATE","bulkSendable":false}],"count":11} TEST 3 complete TEST4 {"messageKey":"error.validation.packageDoesNotExist","technical":"Could not retrieve the transaction summary for transaction uid: audit","message":"The specified package does not exist.","code":404,"name":"Resource Not Found"}

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Reply to: DRAFT Packages not visible

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From the web ui, if you go to "Transactions", and then select the "Drafts" tab, are you still unable to see your packages?
Haris Haidary OneSpan Technical Consultant

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draft.png46.09 KB

Reply to: DRAFT Packages not visible

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thanks for the quick reply Haris. and, umm (embarrassed) , yes they are there. cheers!

Reply to: DRAFT Packages not visible

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No worries. Always happy to help :)
Haris Haidary OneSpan Technical Consultant

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Hi Mark,

 

Do you mean that after creating a package through API/SDK, you can't find this package in the sender portal "Transactions" page, both Inbox and Drafts folder? In that case, could you pull the package JSON (GET /api/packages/{package_id}), refer to the "sender" > "email" and check if it's the same sender as you logged in?

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


Reply to:

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Thanks for replying to my question so quickly. I found the solution to my problem. I checked the sender as you requested. My payload did not have any sender. I modified the payload to add a sender (bold text) and logged in with the same user as the sender and now I can see my drafts.

{"sender":{"email":"[email protected]"},"roles":......

Mark knollin


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