Validation error: error.validation.verifyDocument.documentExtractError
Friday, May 27, 2022 at 05:46pmHi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency). I am using text anchors to place signature boxes in the PDF, of which I have already embedded the unique text in the PDF.
This previously worked when PDFs were generated by CloudConvert API, however, now with Puppeteer, it does not seem to work. I am unable to find sufficient information online to help with this.
I have attached the request JSON body (stripped off PII) and would prefer sending the input PDF to you directly.
Reply to: Validation error: error.validation.verifyDocument.documentExtractError
Friday, May 27, 2022 at 05:50pmPuppeteer: https://www.npmjs.com/package/puppeteer
CloudConvert API: https://cloudconvert.com/api/v2/convert#convert-tasks
Reply to: Validation error: error.validation.verifyDocument.documentExtractError
Monday, May 30, 2022 at 09:45amHi gritter9726,
Could you share the sample PDFs generated by CloudConvert and Puppeteer to [email protected] so that I can take a closer look at them?
Duo
Reply to: Validation error: error.validation.verifyDocument.documentExtractError
Monday, May 30, 2022 at 12:34pmYes, I have just shared the files to the provided email. Thank you