Trouble Setting up Laserfiche - Connection Profile
Monday, June 20, 2022 at 02:16pmWe were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile.
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We were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile.
Reply to: Trouble Setting up Laserfiche - Connection Profile
Wednesday, June 22, 2022 at 11:32amHere we are not getting the configuration option to create new connection profile.
Reply to: Trouble Setting up Laserfiche - Connection Profile
Monday, June 27, 2022 at 10:52amHello sstickler1286,
We'll get a reply to you shortly. This may require setting up a call to make it more efficient.
Reply to: Trouble Setting up Laserfiche - Connection Profile
Monday, June 27, 2022 at 11:27amHi Sam / Hrushi,
Please make sure the Laserfiche user (which you are logged in with) is a part of the group named "OSS_Admin".
For more details, please look into the installation guide, page 4.
Let us know if that does not resolve the issue.
Thanks,
Moshiur Reza
Reply to: Trouble Setting up Laserfiche - Connection Profile
Monday, July 4, 2022 at 03:58pmIt is already a part of OSS_Admin. Can we get a web conference going tomorrow or Wednesday?
Reply to: Trouble Setting up Laserfiche - Connection Profile
Wednesday, July 6, 2022 at 12:53pmLet's set up a call ASAP.
Reply to: Trouble Setting up Laserfiche - Connection Profile
Thursday, July 7, 2022 at 02:19pmPlease send me your availability for a web call tomorrow, Monday, Tuesday or Wednesday.
I am sure once we all get on a call we can get this resolved.
Thanks