sstickler1286 | Posts: 51

Trouble Setting up Laserfiche - Connection Profile

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We were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile.


mwilliams | Posts: 957

Reply to: Trouble Setting up Laserfiche - Connection Profile

0 votes

Hello sstickler1286,

We'll get a reply to you shortly. This may require setting up a call to make it more efficient.


MoshiurReza | Posts: 26

Reply to: Trouble Setting up Laserfiche - Connection Profile

0 votes

Hi Sam / Hrushi,

Please make sure the Laserfiche user (which you are logged in with) is a part of the group named "OSS_Admin". 

For more details, please look into the installation guide, page 4. 

Let us know if that does not resolve the issue.

 

Thanks,

Moshiur Reza

 


sstickler1286 | Posts: 51

Reply to: Trouble Setting up Laserfiche - Connection Profile

0 votes

It is already a part of OSS_Admin. Can we get a web conference going tomorrow or Wednesday?


sstickler1286 | Posts: 51

Reply to: Trouble Setting up Laserfiche - Connection Profile

0 votes

Let's set up a call ASAP. 


sstickler1286 | Posts: 51

Reply to: Trouble Setting up Laserfiche - Connection Profile

0 votes

Please send me your availability for a web call tomorrow, Monday, Tuesday or Wednesday.

I am sure once we all get on a call we can get this resolved.

Thanks

 

 


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