Unexpected Error
Monday, August 29, 2016 at 10:51amYou guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem. We apologize for any inconvenience this may have caused you.
To the extent that it's helpful, here is my josn payload:
{
"type": "PACKAGE",
"language": "en",
"emailMessage": "",
"autoComplete": true,
"status": "SENT",
"roles": [
{
"locked": false,
"emailMessage": {
"content": ""
},
"attachmentRequirements": [],
"reassign": false,
"specialTypes": [],
"data": null,
"type": "SIGNER",
"index": 0,
"signers": [
{
"auth": {
"challenges": [],
"scheme": "NONE"
},
"company": "",
"phone": "",
"knowledgeBasedAuthentication": null,
"language": "en",
"title": "",
"external": null,
"professionalIdentityFields": [],
"userCustomFields": [],
"delivery": {
"email": true,
"provider": true,
"download": true
},
"group": null,
"signature": null,
"address": null,
"data": null,
"name": "",
"specialTypes": [],
"firstName": "Steve",
"lastName": "Mikes",
"email": "[email protected]",
"id": "Customer"
}
],
"name": "Customer",
"id": "Customer"
},
{
"locked": false,
"emailMessage": {
"content": ""
},
"attachmentRequirements": [],
"reassign": false,
"specialTypes": [],
"data": null,
"type": "SIGNER",
"index": 0,
"signers": [
{
"auth": {
"challenges": [],
"scheme": "NONE"
},
"company": "",
"phone": "",
"knowledgeBasedAuthentication": null,
"language": "en",
"title": "",
"external": null,
"professionalIdentityFields": [],
"userCustomFields": [],
"delivery": {
"email": true,
"provider": true,
"download": true
},
"group": null,
"signature": null,
"address": null,
"data": null,
"name": "",
"specialTypes": [],
"firstName": "PRcoRate Demo",
"lastName": "Inc.",
"email": "[email protected]",
"id": "Dealer"
}
],
"name": "Dealer",
"id": "Dealer"
}
],
"documents": [
{
"approvals": [
{
"role": "Customer",
"fields": [
{
"type": "INPUT",
"extract": true,
"subtype": "LABEL",
"required": true,
"binding": "{approval.signed}",
"name": "BuyerSignDate"
},
{
"type": "INPUT",
"extract": true,
"subtype": "LABEL",
"required": true,
"binding": "{approval.signed}",
"name": "CoBuyerSignDate"
},
{
"type": "SIGNATURE",
"extract": true,
"subtype": "FULLNAME",
"required": true,
"name": "vtBuyerSig"
},
{
"type": "SIGNATURE",
"extract": true,
"subtype": "FULLNAME",
"required": true,
"name": "vtCoBuyerSig"
}
]
},
{
"role": "Dealer",
"fields": [
{
"type": "INPUT",
"extract": true,
"subtype": "LABEL",
"required": true,
"binding": "{approval.signed}",
"name": "SellerSignDate"
},
{
"type": "SIGNATURE",
"extract": true,
"subtype": "FULLNAME",
"required": true,
"name": "vtSellerSig"
}
]
}
],
"extract": true,
"name": "California GAP Contract"
},
{
"approvals": [
{
"role": "Customer",
"fields": [
{
"type": "INPUT",
"extract": true,
"subtype": "LABEL",
"required": true,
"binding": "{approval.signed}",
"name": "BuyerSignDate"
},
{
"type": "INPUT",
"extract": true,
"subtype": "LABEL",
"required": true,
"binding": "{approval.signed}",
"name": "CoBuyerSignDate"
},
{
"type": "SIGNATURE",
"extract": true,
"subtype": "FULLNAME",
"required": true,
"name": "vtBuyerSig"
},
{
"type": "SIGNATURE",
"extract": true,
"subtype": "FULLNAME",
"required": true,
"name": "vtCoBuyerSig"
}
]
},
{
"role": "Dealer",
"fields": [
{
"type": "INPUT",
"extract": true,
"subtype": "LABEL",
"required": true,
"binding": "{approval.signed}",
"name": "SellerSignDate"
},
{
"type": "SIGNATURE",
"extract": true,
"subtype": "FULLNAME",
"required": true,
"name": "vtSellerSig"
}
]
}
],
"extract": true,
"name": "California, Idaho, Washington GAP Contract"
}
],
"name": "GAP Contract for 08/29/2016",
"description": "GAP Contract for 08/29/2016"
}
Any useful insight is very welcome. I know you have some other comments out for me to digest, but I had not seen this kind of issue until I used this document.
Reply to: Unexpected Error
Monday, September 19, 2016 at 05:31amReply to: Unexpected Error
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Tuesday, September 20, 2016 at 08:34am