| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello,
We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is… |
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Currently when using a text anchor to place a field or signature block, we can specify the occurrence index (i.e. 0 = use the first occurrence of the specified text. 1 = use the second occurrence of the specified text.. etc.).
A great new… |
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Normal topic
Hello,
Due to the security requirements of my company, we are required to use two-way SSL to communicate with eSignLive via API. Using the open Java SDK code posted in Github, it was easy to enhance com.silanis.esl.sdk.EslClient within… |
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Normal topic
For the Signing Ceremony we currently can set the HandoverUrl only when the Package is created.
It would make more sense and allow more flexibility to be able to set/override the HandoverUrl when the Signing Ceremony link is generated (e.g… |
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Normal topic
We have embedded the designerView in our portal, but currently we have no way to return the customer back to the initiating screen, leading to a poor customer experience.
It would be great to be able to setup a handoverURL when generating… |
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Normal topic
Hello,
I believe there should be a possibilty for an unknown signer to exist in a Package, here's a use case from my company:
A truck driver must deliver concrete to a construction zone and the person who receives the concrete must sign… |
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Normal topic
When using the UI or Template Builder, I would like to be able to have a signer select an option in a drop down box and their selection be used to fill in another field on another page, or in another document on the same package. In my… |
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Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the… |
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As per current implementation, the onespan system doesn't support dynamic resizing based on the content. This results jn additional scroll bar in the browser
Can you please fix this as an enhancement request? |
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Normal topic
Looks like if the first signer uploads required attachments they are not shown to the second signer... But in our logic the second signer makes decision based on uploaded attachment... |
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Normal topic
It would be nice to have one document with attachments, signing summary info, and all documents in the package... |
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Normal topic
I have used the copy tool and would like to have the ability to also delete templates and layouts in each of our accounts? The LOB would like the ability to be able to clean up the templates and layouts in their account. |
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Normal topic
There are times where we want to merge the signing date but do not just want the tag to result in a blank space in the document. Docusign and other e-signature providers will pre-populate the current date when the signing ceremony is… |
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Normal topic
Right now there's the option to update transactions to replace a signer either manually after checking transaction reports or using API https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/adding… |
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Normal topic
Hi, Before copying the layout & template, we'd like to backup the source account setting first ( or just backup the existing layout and templates) in case something goes wrong. so what do you suggest the best… |
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Received feedback from an office: |
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Normal topic
Since we have a bulk Add, is there any possibility to create a Bulk Remove/Delete? |
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Normal topic
Hello, Our customer has a document in which he must put his initials on the bottom of each page. Each time he clicks to sign , he must click on the next button to go to the next signature. We were prevoulsly using… |
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Normal topic
Hello, We lean on OneSpan to handle the emails that go out inviting, reminding, etc. on most business processes today. While there will eventually come a time where we may shift to sending the emails ourselves, that is… |
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We need a way to find out that a signer’s email is wrong (has bounced) by REST API |
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Follow-up of https://developer.esignlive.com/forums/topic/support-for-non-latin-characters/
We want our clients to type their full name. Since… |
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Normal topic
Hi, Is there any recommended way to update the package name property after it was first created, through .NET SDK? Tried calling the UpdatePackage method to update the package but it didn't update the package… |
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Normal topic
We suggest adding the ability to create custom attributes for a signer, as we can do for packages and documents. For our workflow, it is important that a signer have a role. We are currently storing these as document package attributes,… |
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Normal topic
I'm trying to create a new template using a PDF and inserting the "check box". When a user goes to use the template the check boxes no longer appear. |
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Normal topic
Hi,
I would like to file a bug/enhancement :
We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them. However, when… |
