Topic Replies Freshness Views Users
How to add Signer and Document in Existing Package.
Hi, I want to create a package and have to add Signers and Documents later on same package. Thanks,
How to retrieve signingUrl when signerId is email address while package creation
https://community.onespan.com/user/duoliang

Hi,

I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet 

eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier);

…
Document visibility for sender as a signer.

We're having some issues with hiding documents from some signers.  It works for the most part, but we don't seem to be able to hide a document from a signer when they are also the sender of the package.  Is this intentional?…
SAML-based Auth

Does OneSpan eSign support SAML-based authentication for Senders through 3rd party providers 
CallBack URL

I am new to OneSpan and need help on setting up CallBack URL.  

1. How to setup Web server
Error code onespoan_user_sobo_err

The State of Ohio has just started using OneSpan sign.

I have a couple of end users that get error code onespoan_user_sobo_err

Any suggestions?
Create signerAuthenticationToken

Hello I found this code for to be able to create a signing session : 

 

 Map<String, String> signerSessionFields = new LinkedHashMap<String, String>();
   …
General questions to get me started with an upgrade
Java SDK

Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides. Once I’m more comfortable…
Logging Question

How do I move this logs from catalina.out to a different file? Also, are they logs generated by System.out.println?

Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logRequest

Jul 22, 2021 9:36:33 AM com…
Maximum Length of Package Name

Hello, what is the maximum number of characters allowed in the package name?  The JavaDoc for the method PackageBuilder.newPackageNamed() states:

@param name the package name @size(min="1", max="64")
Document Visibility on closed transaction
document visibility

Hi everybody!

I am using the "Document Visibility" feature according to the following documentation according to the documentation in the link below and it works at the moment the signers are signing the document(s) (when they…
Error when Multiple Signers With Same Email

Hi,

I am getting below error when I am trying to notify signer.

{"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name…
Can a secondary signer be optional?
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer. She does not have…
CallBacks Set up
Is there any specific configuration required for setting up callbacks, like firewall setting or enabling a port. We are working in closed network inside the customers premise. Regards Surya
API request into equivalent SDK code
HI All, Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off): { "name": "packagename", "status": "SENT", "roles": [ { "id":…
Delete or Trash?
Hi team, In our workflow, we allow our user to delete their transaction. I found two functions in SDK deletePackage() and trash() So my question is, what's the difference between them, what do you suggest to use? And when I managed to…
General Question on eSign and PDF forms
Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed. What is the general approach - do people upload the PDF and request…
how to use notifySigner method

Hi

I am trying to use notifySigner via Java SDK, how can I use the below method, what is groupId?  how can I create/get groupId via SDK java.

 

eslClient.getPackageService().notifySigner(…
Creating signing ceremony for in-person signers using REST API
in-person signing

How to create In-Person signing session using REST API (not using Silanis.ESL.SDK)
Bulk Signer

So I am trying to figure out how to get the Bulk Signer function to work for a package I sent out, but I am not a developer and have no clue how to implement the code found here. 
error.validation.signerAlreadyInUse
Signers with same email.NET SDK

Hi,

In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email,…
New Signer Experience: "Actions required" language on page

We've got a form where one section is a radio button group. The "Actions required" language at the top of the New Signer Experience form is telling user there are 8 actions when in actuality there are only three because one of the…
New Signer Experience: Validation message is adding name of field.

We are moving over to New Signer Experience. We are using Java SDK to add validation to fields like this:

.withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid…
.withFontSize not working

Hi. I've got fields that I've set up like this:

.withField(createFieldBuilder(FIELD_TEXT_BOX_CONSTANT, TEXT_BOX_GRP_ADDRESS_CONSTANT, "tbRetirementDate")
.withFontSize(22))

The font size is not…
Dependency littleproxy
littleproxy

Hello,

 

I try to install the version 11.41 of com.silanis.sdk

As I see, there is a dependency on littleproxy 1.1.2 (org\littleshoot\littleproxy\1.1.2)., but it has not been updated since 2017.

…