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Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick…
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FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after…
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Hi,

When an attachment can be added in a package via JAVA SDK? Could you share a sample code?

Thanks

 

Wendy

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Hi, when we use SDK to create a package, and got error message "error.eslx.inputValidation.documentExtractFieldType", please be advised what it's for and what's the root cause for this error message. thanks, Cindy
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Hello - What is the logic behind validating the phone number entered in the SMS Authentication field?  How does the system know that 111-111-1111 is an incorrect number in America?  Thanks.

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Could you let me know what is the difference between e witness and evidence summary?

Thanks

Wendy

 

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In the Audit Trail, when a signer accepts, in the "Other" column it has "Approval:" followed by a string. What is this string?

Thanks.

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Is there a way to customize the handoverlink Href property at a signer level?  I've only been able to see it at the document package level.  I'd like to redirect based on the signer role, and trying to find the best way to do…

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Hello, Hopefully a quick question, but I'm attempting to use the DownloadedFile class (com.silanis.esl.sdk.io.DownloadedFile) when downloading signer attachment files using the line:
DownloadedFile file = eslClient…
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Hi Is the URL below valid for the PROD environment? https://apps.esignlive.com:8443/api Can we also use https://apps.esignlive.com/api Thanks Mario
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Hi, Is it possible to upload additional attachments when completing/signing a package? For instance if a signer had to upload a scan of their drivers licence and then sign. Would that be possible? Thanks,
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Hi , I am able to successfully upload a single document while creating a package . What all changes do I need to make to the java code to allow upload of multiple documents? I need to simultaneously upload multiple pdf’s after inserting…
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Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK? If yes, could you…
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Hi, We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment. So, I added a textField in the document with no value when…
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Hi, I was wondering if it was possible to update a signer's email address after a package has been sent? I was looking at the Java SDK and noticed this: Signer signer1 = eslClient.getPackageService().getSigner(packageId, "insured1")…
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I'm interested in modifying a signer's challenges on an existing package that hasn't been sent. In some cases this means adding a challenge for the first time. In other cases this means first removing existing challenges. Here's some code…
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Hi, I'm looking for a way to add signatures to multiple documents in package in one API call instead of having to make separate calls for each individual document. We're looking to accomplish this so that we can reduce our total number…
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Can you please provide us a code on how to update sender language and the timezone of the sender account
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is it possible to update account owner firstname and lastname via JAVA SDK call? If yes, how to do it?

 

Thanks

 

Wendy

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Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package. See their code snippet below:
DocumentVisibilityBuilder documentVisibilityBuilder…
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Suddenly got these errors. Could any tell me why? thanks 13 Nov 2018 14:29:06,983 - ERROR - STDERR - Nov 13, 2018 2:29:06 PM com.silanis.awsng.web.rest.util.JacksonUtil deserialize SEVERE: Failed to deserialize json string: {"messageKey…
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Hello, I'm looking for a way to unlock a sender through the Java SDK. I know that a sender can become locked after attempting to delete a sender when they have currently active transactions, and I've also see that the sender can become…
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I have done following steps for the mentioned package, please let me know if there is issue with the steps, Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’ Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on…
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Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for…
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Hello, We are trying to determine which signatures have been signed with the following method:
eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId)
however we get the following error: …