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I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used…

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We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range…

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I know how to get subaccount api keys but how do I get a senders API key.  The user has left State employment so I can't have them just login and give it to me.   I don't see it in the Sender structure.

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When using

ReportService.DownloadCompletionReportAsCSV

 ReportService.DownloadUsageReportAsCSV

 

How can I specify the subaccount and/or subaccount users that I want information returned…

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I know there is a tool to copy templates and layouts between users.  I want to add that ability to my own tool we have for our help desk.  Is there an example of how to do this in .NET that already exists? (we would download…

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My company has an OneSpan account to request customer's e-signatures consistently. The documents are uploaded to OneSpan manually through creating new transaction in OneSpan's portal and those…

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We have been able to use the Bulk Invite Sender Tool to bulk provision users.  Is there a way once someone is created in OneSpan that I can programmatically assign their role within a subaccount.

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We have a number of existing layouts and we want to make them shared.  Is there a way to do it via the API>  We's list the layouts and then allow them to tell which ones we need to make shared

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Hi,

I am getting below error while creating the package

Could not send the package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.esignlive.com/api/packages/Rm…

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Using the OneSpanSign.sdk there is no document type for text files, which may or may not have the TXT extension.  I can drag and drop files via the UI into transactions but I don't see any easy way using the API to upload them.

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I have code that follows which I have used to setup delegation for various users.  All of the sudden users no longer have delegated access and using the code reports it setup delegation but it doesn't work.  We have a main…

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Hi Team,

I have multiple pages contract which has multiple signers.

For a specific signer, i am trying to add a input text field.

I am able to add the field but I am interested to make the field required…

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I have a transaction I'm creating in C# based on using at template.  The consent agreement and document to be signed are in the template.  I can create the transaction from the template no problem, but once it's created i want…

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Does anyone have a .NET c# sample code for the subaccount calls?

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We have forms that we need to retrieve the values from but not all fields are required.  WHen I use the FieldSummaryService.GetFieldSummary the blank fields are dropped instead of returning "" so no fields are missed.  How do…

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We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.

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We use subaccounts and I can use the API to create and rename them.  Is there an API call to get the current email signature block and then assign a new block if needed.  This is the only branding I need to do at the…

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Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their…

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Is there an example of how to have an iframe appear in the C# application?  I want to create a transaction and then display it for the sender in an iframe to finish the process

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Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule

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Does anyone have experience using Power Automate with OneSpan?  If so what types of things have you been able to automate?  Do you have a connector or did you develop something custom?

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Can you point me to an example that takes an existing template and using the WS API I can get a list of place holder fields?

 

Thank you

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We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below

/account/senders/{senderId}/account/{subaccountId}/roles"<…

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Hi,

I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived.
will I get notification or I should mark the status as…

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Hi,

 

We are using this method to create an package

 DocumentBuilder documentBuilder = DocumentBuilder.NewDocumentNamed(doc.DocumentTitle)
          …