JimO

Fed Ramp missing Label field

Wednesday, September 7, 2016 at 10:28am
0 votes
Greetings (again) Both programmatically and through the UI, I can not create a Label Field and associate it to a signature on the Fed Ramp Tenant. This feature is available on the Commercial Tenant Will this be fixed soon? What else is missing/different between Commercial and Fed Ramp? Jim
mwilliams

Reply to: Fed Ramp missing Label field

Wednesday, September 7, 2016 at 08:33pm
0 votes
Looking into it. Me or someone else will post back when we have more information.

- Michael

Director, Partner and Developer Technologies, OneSpan

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mwilliams

Reply to: Fed Ramp missing Label field

Friday, September 9, 2016 at 06:01am
0 votes
I know Jonathan already got back to you about this, but I'll post it here, just in case anyone else has the same issue. Labels were not introduced into eSignLive until version 10.10. The FedRamp instance is currently on 10.9. FedRamp should be updated with a newer version in November. Until then, you should use an ordinary text field or injected fields. Injected fields are probably better because like labels, they cannot be edited; the text box can.

- Michael

Director, Partner and Developer Technologies, OneSpan

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