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Hello, I have a template which is has a 47 documents inside it. when I am creating the Package based on this template it is taking long time to generate the document package. it is taking around 47 seconds to be generated. I have tried to…
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Error message: Could not create a new package. Exception: Object reference not set to an instance of an object. at Silanis.ESL.SDK.Services.PackageService.CreatePackage(Package package) at Silanis.ESL.SDK.EslClient.CreatePackage…
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Hello, I am working with .NET SDK. Currently according to my requirement I need to change my enforceCaptureSignature to true for allowing user for multiple time signing. While searching for solutions I found "https://sandbox.esignlive.com…
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Hi, As per my requirement, I need to provide 2 different capture tag for same person. One for full signature and another for "Paraph sign" (Small sign which contains only initial) Right now I am using below signature tag for one sign: esl…
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Is it possible to change the text "The Package is Complete", that is displayed after signing, using the .NET sdk See attachment thx. Par
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We are facing issue with the TextAnchor visibility issue in the PDF’s on Signing Date field. We are using eSignLive API to add tags and signers and sending the request in JSON format. In below example of request json sent to eSignLive…
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Hello, We are using eSignLive API and sending the documents as impersonate where we are sending the landing url. Each time the user completes the signing on eSignLive portal it redirect the user to landing url and we received a next…
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Hello, What is the value I will use to inject the text for a radio button inside a document in esignlive. Thanks, Nehme
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Hello, We are using Impersonate Signing process with eSignLive for one of our client, now client needs to use both Impersonate and Remote Signing (use anyone of for a particular transaction) for same Account. to achieve this we need…
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Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5. As part of this upgrade we are attempting to make some documents WCAG 2.0 AA compliant. From reading documentation on this…
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Hello, I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A how I can know which document was signed? Will this event return any details about the…
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Hello, I am trying to know more about the CallBack URL and notification related for this. Can you please share sample codes C#. To leran more how to use this feature in your system. Thanks, Nehme
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Hi Team, We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox. Can you please check why we get this repeated callback for same signing complete. …
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Hello, I have generated the below esignlive token, but when trying to access it, getting this message "Your authentication token has expired. Tue Oct 09 15:54 UTC". I can access the package from esignlive portal but not from the…
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Hi, The following link provides detail on how to pass tags to eSign. https://www.esignlive.com/blog/esignlive-how-to-text-tags How do you retrieve the value of the tags back once the document has been signed programmatically? Thaban
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Hi there, Our team is finally ready to update to the newest version of eSignLive. From what I remember, the url changes. Right now we are using the version that is in "apps.e-signlive.com" I think the new version is with the "esignlive…
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Hello, I am getting this error while generating the signing URL: Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN…
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Hello, I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error. Can you…
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Hi , I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ? Database Exception Could not create a new package. Exception: Object reference not set to an instance of an object.System…
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Hi Duo, From last two days we are facing issue while first signer complete the signing. The continue button on eSignLive top menu which was redirection to our portal for further signing process is not visible. We don’t see the Continue…
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We have a requirement to merge the singed document to create a report. for that we need to extract few pages of the Signed doucment. But we could see that the signed document is password protected for extraction. What is the password…
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In our code, we are using the change signer feature. .CanChangeSigner() Once a new signer is assigned, the eSL server generates random signer ID. How can we get the signerID using .net to get the signing status of this signer. Please…
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Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed…
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Hello, I want to check if we can hide the status bar, while signing. Please check the attached image. Thanks, Nehme
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Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from