| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
when signer clicked on the 'Click to Sign" , the status changes to 'Accepted', even when he click "Cancel", it is still Accept |
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Normal topic
Hey team,
We have a client who are asking this question:
"I still have issue creating the transaction without the position X and Y.
I tried assigning the layout but still doesn’t help.
We want to avoid having to pass in the X and Y… |
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Normal topic
Hi,
Currently after signing the process we are receiving the Thank you window with Close and Exit buttons.
Let me know whether we can restrict this window after signing process completed.
Thanks,
|
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Normal topic
Hello,
Suppose I am signing a document from outside ON like Vancouver, what time stamp it will be captured in the system. How I can capture the timestamp for the person who is signing from different province with different time.
Thanks… |
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Normal topic
What is recommend for a Catch () for error handling? Is there something specific for OSS Packages |
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Normal topic
I am getting the error below when I filled in a government pdf and send it over to esignlive.
Could you please take a look and let me know what needs to be done here?
Silanis.ESL.SDK.EslServerException: Could not upload documents to… |
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Normal topic
I just discovered that someone in our Company is downloading the Document, printing it and having the Officer manually sign the Document rather than using the Web Site to Sign a Document. Yes. She created much unnecessary work for… |
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Normal topic
Can one use the API to upload an excel document with tags in it? |
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Normal topic
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application.
The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect.
"Accès non… |
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Normal topic
I am using the Silanis.ESL API in C# and am having the following issue.
In a document with multiple signatures I would like to insert the date of the first signature (chronologically) at a specified location on the document.
Thank you… |
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Normal topic
I'm getting some unexpected behavior with checkbox validation. Is there something I can do to get the expected results?
- Using the .NET SDK, add a checkbox, associate it with a signature and make it required
- Send the package.
-… |
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Normal topic
I was trying to figure out why the "Click to Sign" Box was showing up in the top left corner of the Document. My assumption was that it meant that I was not properly placing it as an offset to an Anchor, Even though my Code does try to do… |
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Normal topic
Hi,
Does eSignLive have any feature to support delegation of signer during vacation period i.e. When I create a package I specify Signer 1 and also a delegated Signer 2 for a specified time period |
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Normal topic
Hi I have code that creates signatures for two which I do in the beginning when I define the document. Later I would like to add optional signatures based on some condition and tried to do this without success unless I do it when I define… |
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Normal topic
Hi,
Scenario - existing C# code which has been working perfectly for about 1 year.
Using this call to ESL --> client.FieldSummaryService.GetFieldSummary(pkgId);
This was returning a list of fields in the custom .PDF document we… |
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Normal topic
Hello,
we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs… |
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Normal topic
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package. Exception: Object reference not set to an instance of an object."
Here's the code … |
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Normal topic
Hello,
Does anyone happen to have the sample code to update field values in bulk? We learned that UpdateApprovals function call update multiple signatures at same time:
client.ApprovalService.UpdateApprovals(updatedPackage, documentId,… |
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Normal topic
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error.
This is the return error
Could not send the package. Exception:… |
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Normal topic
Hi team,
A datepicker field, normally looked like below in JSON, where the "pattern" field represents the format:
{
"name": "",
"type": "INPUT",
"binding": null,
"validation": {
"errorMessage": "",
"required"… |
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Normal topic
Hello,
I am getting this error while generating eSign:
Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages. Optional… |
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Normal topic
Hey there,
im having a problem with IsRequired propertie:
1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired.
2- Using the API im building a… |
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Normal topic
Hello,
I'm using your .NET SDK, version 11.20.
I have read here: https://www.onespan.com/blog/onespan-sign-release-1118-enforcing-signature-capture-signature-level?_ga=2.154275704.1343324496.1576399843-896096308.1544024362
that:
In… |
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Normal topic
Hello,
I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason.
please advice.
Thanks,
Nehme |
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Normal topic
Hello,
What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error.
Thanks,
Nehme |
