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Hey there, I've got some established code that is able to create packages consistently. However, I've run across a particular set of documents / metadata that is preventing the server from creating. This is the error from SDK: The remote…
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I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my…
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When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote…
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We are integrating ESignLive with our ASP MVC site. I don't think this issue is specific to .NET, but I'm not sure where else to post it (sorry if it belongs in a different forum). Our application generates a signer url like this:
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I'm referencing the custom signing ceremony settings, in an attempt to customize the Thank You dialog content. The sample provides JSON settings, but how are these updated for the package? https://docs.esignlive.com/content/c_integrator…
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Hi there I'm just starting out with eSignLive and running through the .NET SDK samples. All the sample code I've tested so far executes fine except for the URL created for the Designer View. I tried for both the New and Classic views but…
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Hello, I am using eSignLive in my UWP project. It was working fine last couple of weeks before. But now it throwing an exception at eslClient = new EslClient(API_KEY, API_URL); Exception: The type initializer for …
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Is there a way to turn off signing order when creating the package in the .NET SDK?
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We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found. HTTP…
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When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation. However, when you do this nothing happens and I don't think the…
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Hello, Is there a way to find the document in the package on which we received signer_complete or package_complete event? Thanks, Sushma
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Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com…
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Is there a setting in the .NET sdk, to remove the "Now Signing as" dropdown. thx. Par.
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Using the .NET sdk, is it possible to update the handover Link after the document has been created and sent to esign. thx. par.
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Hi, Is it possible to have multiple signers for a single document and if any one of the signer's signs it, it should be in completed status? Thanks in advance. Lakhan.
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Hi, We're on onsite customer running ESL 6.2. We recently decided to remove the "Confirm" button at the top of the screen during the singing ceremony. We added code to include .WithoutGlobalConfirmButton() per below but we still see the …
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I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is Silanis.ESL.SDK.EslServerException HResult=0x80131500 Message=Could not send the…
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Hello, I am new to esignlive. I have created the document and getting email to sign the document working fine but what I want is instead of sending the email for the user, I want to get the document email so I can send it using my website…
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I tried to compile https://github.com/eSignLive/esl.sdk.net/tree/638754571e39de8b30c36965ca9e4d05b7c1b146/sdk/SDK.Examples with 11.5 SDK, but there seems to be breaking changes, like MakeOption() not found.
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I took the sample code .net code (c#) from online and was getting the below error when creating a template and package. "Could not create template. Exception: Error communicating with esl server. Invalid URI: The format of the URI could…
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Hello, How I can create a document from existing template I have? I have put some text fields like signer first name, last name and country, how I can access these fields and pass them while create a document based on a template? Thanks
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Hello, I want to check with you about a case I am facing. Suppose I have created a template from UI and this template has 3 documents to be signed, while creating the document based on this template, I want to sign only Doc1 and Doc3 but…
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Hello, Can I create a package from multiple templates? For example, I have template 1, template 2 and template 3. Can I create a package based on the 3 templates I have? Thanks
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Hello, I am using iframe to sign a document, after the sign complete, how i can forward the user to another page in my website? Thanks
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Hello, I have already a template with 2 placeholders called Signer1 and Signer2. When creating a document packge from the template, how I can update these placeholders to add the email address and first and last name for the signers. Do…