| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello team,
We have a client who was following the example code from this link:
https://www.esignlive.com/blog/esignlive-create-send-package-rest-ruby
They used the Package Definition JSON from this link:
https://developer.esignlive.com… |
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Normal topic
Hi,
We are using rest api to integrate onespan and thus creating packages using code.
However, we are getting the following error response when we are sending the package for signature
{"code":500,"technical":"error.eslx.inputValidation… |
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Normal topic
Hi Team,
We have a client reporting that they recently noticed that they are getting two types of status from OneSpan, 'SIGNING_COMPLETED' and 'COMPLETE', when individual signer completes the signing process. Whereas, previously they were… |
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Hot topic
Hello, I want to send a pdf file using e-sign.
I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api.
But I am not able to figure out the json content for the sender and signer… |
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Normal topic
Hello,
Currently we're having the following solution:
1. PDFs are created using DOCUMENT EXTRACTION (for signatures) and FIELD INJECTION (for text fields);
2. Values for text fields are new in every request;
3. Positions for text fields… |
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Normal topic
Guys,
Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API… |
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Normal topic
Guys -
We are looking at enabling KBA into our custom system. I've found the link here that talks about setting up a user and I just wanted to be sure that this can be done on first time package creation and that I do not have to create… |
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Normal topic
Hello,
Recently when we generated reports, we found out there's one package with updated date in the time range, but not returned by the API "/api/packages?from=&to=&lastUpdatedStartDate=&lastUpdatedEndDate=", why it happened? Does the… |
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Normal topic
I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived. These Archived Packages represent Packages signed by the Customer but manually signed by the legal department… |
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Normal topic
Guys -
I am able to set the Signer Verification to Personal Certification using the /api/packages/packageId/roles/roleId/verification POST api call.
If I set the typeId to "personalCertificateSigning" this will allow me to set the signer… |
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Normal topic
Guys -
Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same… |
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Normal topic
Guys,
I am trying to remove an approval from the default-consent document as we do not want a signer to see it. I can remove the document all together but that is not the desired effect we are looking to get.
I am using the DELETE API… |
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Normal topic
In our document package, there is a questionnaire. There are two checkbox (Yes, No) after each question. I can put a checkbox there, but how can I make it mandatory, saying the user has to select either Yes or No? |
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Normal topic
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the… |
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Normal topic
Guys,
I've created a package where we create a Smart Note. The Notary is able to see this document even though it isn't in the document visibility for the Notary. Any idea on how to force this to happen? |
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Normal topic
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why. When I try to edit the package… |
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Normal topic
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API.
I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/
Everything works great… |
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Normal topic
Hello,
I've created a notarized transaction, when I want to send the transaction (with REST API) i get this error :
Code :400
message : "There is no Notary with a signature assigned to this package."
messageKey : "error.validation… |
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Normal topic
I'm trying to update all the roles such as adding and removing a few of them with one API call. I tried:
PUT /api/packages/{packageId}/roles
... but I get "500 Internal Server Error". I also tried to simply update the package… |
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Normal topic
Hi,
I want to enable the 'Accept Only' feature for the 1st signer. But I am unable to find the JSON object for the same.
Kindly assist. |
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Normal topic
Hi,
I have a scenario where a owner or a "power of attorney" can eSign the document. Currently, I have the JSON for teh rEST API to create the package where one signer can sign. Can I create the JSON where either of the roles can eSing,… |
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Normal topic
How do I disable "Thank you" after eSign completion dialog box? |
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Normal topic
Hello,
I have searched to find answers to this but can't seem to find them. I have seen forum posts showing how you can add a reviewer to a package using the Web (UI) however I can't seem to find the documentation on how to accomplish… |
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Normal topic
Is there a way to query server status to tell when a server goes down? We just got hit with an emergency maintenance on the Production server but didn't get any notification what so ever. Is there a way to resolve this issue for any future… |
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Normal topic
Hello,
We are using capture signatures but something strange is happening. We have two accounts, one is used for development and one is for the customer, the account used for development has no problem, the signature is captured submitted… |
