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Hello, I've created a notarized transaction, when I want to send the transaction (with REST API) i get this error : Code :400 message : "There is no Notary with a signature assigned to this package." messageKey : "error.validation…
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I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great…
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Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making
request: 
   { debugId: 1,
     uri: 'https://sandbox.esignlive.com/api/packages/oGGmH…
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I'm sending transactions on behalf of other users through the API. 

I have the users set up with Role Sender. I was able to successfully send on their behalf in our testing onespan environment. 

When I…

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I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields

"timezoneId": "GMT",
"created": "2020-04-24T17:42…

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Hi, I want to enable the 'Accept Only' feature for the 1st signer. But I am unable to find the JSON object for the same. Kindly assist.
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Hi, we want to keep track of the transactions that has been completed. We want to mark them as completed in our database. In order to avoid checking the same transactions more than once, we would like to retrieve the transactions…

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Hi, There is a callback event called Transaction deactivated. Is there a REST API which when called will trigger this event. If this is possible then is there a REST API which can active the it back. I wanted the package to go in a…
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Hello, I was using OneSpan app report "Account Summary Report" the only report available from top level "Reports" drop down.

The person I looked at had 1 x Draft +  1 x In Progress + 11 Complete for total of 13 Pkgs.

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I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm…

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Hi, I have requirement like while sending package creation request for in person now email triggering but i don't want to get any email for in person now so for this what changes are required in request json. Please share your…
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I'm using Firefox Poster to try to create my http call to create a package in eSignLive with the API and am struggling a bit. From Poster I send a POST request to https://sandbox.esignlive.com/api/packages/ withthe content as:
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Hi all, I'm trying to get to the bottom of an issue that is occurring with some of our PDF uploads (using multipart/form-data). From the response we see:
{"code":400,"message":"[error.validation.verifyDocument.documentExtractError…
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Hi,

New to onespan.

Below is my code to do the text anchor e-sign on my pdf

        define("API_URL", "https://sandbox.esignlive.com/api/packages");
       …

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I was trying  below API call and received web page instead of expected Payload

GET /api/sysinfo

HTTP Headers<…

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I have been using this blog post for help in getting my project off the ground. I have been working to create a process in which two…
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Hi there,

I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.

I've used logic apps to convert the PDF file to base64…

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We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does…

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Hi Haris, I am trying to create new package and then updload the document at a later point after creating package. Basically i want to it separate the steps. (create packages , upload document(s) to the created package). I have picked…
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Hi, We are unable to remove all the documents from the package when document visibility settings are enabled. We are getting 400 (Bad Request) error when we try from the API. Again we have tried from the esign portal, we got the below…
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Dear team,

We started to face an issue with the response of the api detailed in the subject. At 12:18 pm Dominican Republic time we were able to get the approvals object from the response. However, a few minutes later with no…

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Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response. Please help. https://sandbox.esignlive.com/packages/ZtUzoEKETaktXoVREFuRmuw_r0o…
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Hi , I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error. I have pasted my code below. GET request for "https://sandbox.e-signlive.com/api…
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Hello,

We have the latest version of the on-premise OneSpan Sign platform and application installed here and we are quite confused as to why we are not allowed to create the same sender on more than one account.

We…