| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hi team,
We have a client who's asking whether there's a way to get when an attachment is uploaded, using API? It seems not in the transaction payload.
Thanks in advance! |
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Normal topic
Hi,
One of our client reported this issue:
They received the following HTML response to a request instead of the JSON payload they typically received.
405 Not Allowed … |
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Normal topic
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature… |
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Normal topic
Hi team,
There's no working example for list field in this guide:
https://developer.esignlive.com/guides/feature-guides/fields/
Can we add some supplementary information regarding this to this guide?
Thanks! |
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Normal topic
Hi Team,
Could you help me with API/JSON format to draw on a signature field .
Appreciate your help.
Thanks,
Ramki |
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Normal topic
Guys,
It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file.
We are hiding the Notary header on both the mobile and desktop… |
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Normal topic
Hey team,
Can we obtain the maximum amount of senders on the account using the API/SDK?
Thanks in advance! |
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Normal topic
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints:
name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z… |
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Normal topic
Hi,
I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload".
But I am getting 400 bad request. I have also checked whether the byte array… |
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Normal topic
Guys,
I've ran across a feature that I cannot seem to test and would love to get some clarification on this.
If I have a signer who has 3 documents to sign. They sign two of the documents and refuse to sign the last document. We then… |
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Normal topic
i am using sand box API with PHP for electronic signature but it shows authentication error. Please advice what is missing
//Define api key and api url
private $url = "https://sandbox.esignlive.com/api";
// private $key = "your… |
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Normal topic
Hello team,
We have a client who was following the example code from this link:
https://www.esignlive.com/blog/esignlive-create-send-package-rest-ruby
They used the Package Definition JSON from this link:
https://developer.esignlive.com… |
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Normal topic
Hi Team,
We have a client reporting that they recently noticed that they are getting two types of status from OneSpan, 'SIGNING_COMPLETED' and 'COMPLETE', when individual signer completes the signing process. Whereas, previously they were… |
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Normal topic
Hello,
Currently we're having the following solution:
1. PDFs are created using DOCUMENT EXTRACTION (for signatures) and FIELD INJECTION (for text fields);
2. Values for text fields are new in every request;
3. Positions for text fields… |
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Normal topic
Guys,
Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API… |
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Normal topic
Guys -
We are looking at enabling KBA into our custom system. I've found the link here that talks about setting up a user and I just wanted to be sure that this can be done on first time package creation and that I do not have to create… |
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Normal topic
Hello,
Recently when we generated reports, we found out there's one package with updated date in the time range, but not returned by the API "/api/packages?from=&to=&lastUpdatedStartDate=&lastUpdatedEndDate=", why it happened? Does the… |
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Normal topic
I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived. These Archived Packages represent Packages signed by the Customer but manually signed by the legal department… |
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Normal topic
Guys -
I am able to set the Signer Verification to Personal Certification using the /api/packages/packageId/roles/roleId/verification POST api call.
If I set the typeId to "personalCertificateSigning" this will allow me to set the signer… |
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Normal topic
Guys -
Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same… |
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Normal topic
Guys,
I am trying to remove an approval from the default-consent document as we do not want a signer to see it. I can remove the document all together but that is not the desired effect we are looking to get.
I am using the DELETE API… |
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Normal topic
In our document package, there is a questionnaire. There are two checkbox (Yes, No) after each question. I can put a checkbox there, but how can I make it mandatory, saying the user has to select either Yes or No? |
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Normal topic
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the… |
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Normal topic
Guys,
I've created a package where we create a Smart Note. The Notary is able to see this document even though it isn't in the document visibility for the Notary. Any idea on how to force this to happen? |
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Normal topic
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why. When I try to edit the package… |
