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Hi, Good day!

We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province…

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Hi,

Trying to configure JWT authentication. It would be great if someone could share any resource, links for configuring the same.

Thanks

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hello, this may no be the correct forum to post this question. I've most likely overlooked this somewhere, however, where has the team published the various JSON schemas? i'd like to build some to assist with serialization…
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Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving. I will need to…
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Hello, I'm having a hard time structuring my JSON payload to reflect what I want to appear in my package. The documents have already been merged with *MOST* data via another source, but I do need to add some information to one of the 3…
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Guys, Do you guys offer any kind of javascript web hooks that can be used to capture when a signer signs a document or any other event?
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I am tryng to change my working code from uploading a single PDF containing a "stage" of forms to upload each form selected from the "stage" as a PDF. Many of the stages select forms which do not contain signatures, so I am not getting any…
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Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API. I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill…
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Guys,

I am getting this error when trying to update the package status of a package. Is there something going on with the PUT call? I am able to do the other POST calls.

url - https://sandbox.esignlive.com/api/packages/…

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I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the…

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Guys,

I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other.

On the first approval using the handdrawn value, it works fine. I then go…

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Duo,

Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within…

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Hi Team, 

I wanted to modify the signer details for a package using following URL

 

 

https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3

and body

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Hi Team, I am trying to Integrate our product using java and REST APIs , Can some one point me to appropriate documentation which talks about the Request PayLoad for each of the URL. Currently I am using Samples shared in Develper…
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we have created package with mandatory attachment from Signer?  is there any way to avoid approval request for openspan owner ? 

 

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Hi ,

Signer has to input group of numbers together say SSN . How we design that , is there any specific input type available for this ?

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Hello

 

When signer receive the email to sign the document and after clicking the link document is opening.

 

is there any way signer can adjust signature box to move to correct position…

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Hi, Is there any API or .Net SDK, we can have view the list of documents added, removed, and other Audit Trails on an package. I am using the below API to get some signing and viewed audit on a package, https://sandbox-esignlive.cdk.com…
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Hello there, I am wondering if there is a way to refresh the status of a JSF component, for example, when a signer completed signing a document, through the event notifier. I know we'd have to use AJAX, but I haven't got an idea of how-to…
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There is this docs page http://docs.e-signlive.com/doku.php?id=esl:api:e-signlive_rest-api-routes but there I can see only some mentions about 10.6 and 10.7, although the header contains 10.10. On some forum topics reply I was told to use…
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I want to keep track of my customer's usage for billing. Do I need another key segment or is the PackageID globally unique? My customers will have their own accounts.
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Hi Dear,

I have query about that package id of document is unique for every document or it is just a random generated string?

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I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request
PUT /api/packages/PACKAGE_ID HTTP/1.1
Accept:  application/json,application/zip,application/pdf,text/html; esl…
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Guys, I was looking in the feature guide and I saw a section that shows you how to change the signer. Is it possible to change the Notary, since the Notary is nothing more than a signer as well?