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I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction. I am using REST API and here is the RAW request ----Request---- POST https://sandbox.esignlive.com/api…
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When a Document is signed for a given Signer, in the call back notification, I see following information "name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID" …
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Hello all, we require to add preview functionality to our system before sending a document to signers. I couldn't see an API for this. Does Onespan provide a preview URL?

As a workaround, we may follow these steps:

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One of your competitors offers something they call a 'document markup feature' that allows signers to make changes to documents and negotiate changes during the signing process. Does OneSpan have any feature like this currently or is it…

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Hi, I have 3 forms. Each form has Signature Capture Fields Example SignerId1.Capture1, SignerId2.Capture2, [ExtraSignerId1.Capture1],[ExtraSignerId2.Capture2]...etc When I print the form individually as 3 packages, it is created and…
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Hi Can you please clarify what would be the effect of extract = true vs extract = true for a document thanks Mario
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Hello, I have scenario in which I am sending packages to two users in order through signing URL. I have tested, it is working fine. 1) user 1 signs document (working) 2) user 2 approve/disapprove (working) Now what I want to do : 1) user…
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Hello while uplaoding pdf i ma getting this error: {"technical":"Cannot upload document fdgl_doc. Please make sure your document does not contain any embedded files.","packageId":null,"messageKey":"error.validation.verifyDocument…
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I have a document that is generated on the fly by our web system. It's a PDF created by the back-end and then goes out for signing. I have been able to upload the document just fine. Once it goes out for signing, there are two signatures…
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Hi, I integrated the esignlive with the REST API. The only concern is there are too many clicks for the 2nd time signer(user). Is there a way to avoid the consent before signing the doc for the 2nd time user. My jsonPayLoad = { "roles…
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I do not want to display the decline and optout buttons to the signers. please share me the spec details how to send in request.

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Hi What does disableOptOutOther do. Can you send me a link to the REST api docs for this field I have the following link for 10 https://docs.e-signlive.com/10.0/schema/index.html#package Thanks Mario
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What is the difference between the following 2 download options. What is the effect of the following setting. downloadButton is set to true and disableDownloadForUncompletedPackage is set to false …
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Hi For the package id 3W4u7y3fgdBUMmSE0ZciFWdUzNo= , the disableDownloadForUncompletedPackage was set to false however I cannot see the download button during the signing ceremony Please see the attached screenshot. Thanks …
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Hi Can the "Thank You Dialog Box" be diabled. We would not like to see this dialog. https://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=Thank%2520you%2520dialog…
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Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation…

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Hi Is there a way to hide the disclosure page using the REST API. Can this be a field in the call when creating a package. Regards Mario
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Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)? For now, we do allow our users the ability to use designer in order to customize their package(which we do create with REST in the background) and…
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There are some buttons at the top of the screen when the Signing Ceremony is completed Continue button is appearing Download button is appearing Download All button is appearing. How can we remove all 3 using the api.
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How do I disable "Thank you" after eSign completion dialog box?
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If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package. But, using the…

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Hi, To the above link response, I am posting the request here. I am getting error in capturing digital…
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Hi all,

I'm trying to use digital certificate authentication (with PIV card) for my signers, but I can't figure out how to format this in my JSON. Any ideas?

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Hello, We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame. We have it working great when there is a single signer, we receive the Signer…
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Hi, I want to open the signer form in a new window instead of loading it in an iFrame, how am I suppose to get the activity status in the original window? Thanks!