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I tried creating package using json body and sending file content as base64 encoded string but I get this error {"messageKey":"error.validation.sendPackage.noApprovals","message":"Cannot send package without approvals.","code":400,…

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Hello, I want to create a package from an already created template with sign field & assign to the signer and show in an iframe to sign the fields. I am using PHP. I tried using simple web application PHP code given in the forum. but not…
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Hi,

I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea?

here is my payload

{
    "name" : "Signing-SC4…

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I'm new to eSign, I think I could create e template in my dashboard, and then dynamicly create packages based on that template? This does not seem to work for me. I create a new package with signer into it but no luck.
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Using create package API, Along with creating package, can we use also use data field to store some data.

This field value we use in when retrieve the package.

"data": {
    "additionalProp1": {…

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We have a requirement like below

We will create few contract document templates(PDF) in onespan using onespan console. These document will have various fields(name, age etc) which will have to be populated programetically…

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Hello Team, I am using "https://sandbox.esignlive.com/api/packages/" to create request on EsignLive. after successful call we received email from eSignLive to sign this document we open email to sign this document. then we have…
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I would like to know if it is possible to create a signature request with 2 signatories having two different types of signature methods (hand-scripted, click-to-sign, click-to-initial) for the same document ?? For example the first…

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Hi guys, I was testing how to call OneSpan api from POSTMAN using this steps mentioned in this link but I keep getting this error message: There was an error…
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Hi, Is there an API available to copy a document from one package to another package?
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I'm having trouble sending a PDF with text tags to the /api/packages endpoint. My PDF is sent as base-64 encoded, and that string is "pasted" into a document when it reaches my eSignLive account. I'd like for the string to be decoded, so…
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Getting connection exception when i try to retrieve documents using rest template https://sandbox.esignlive.com/api/packages/avN83DHFw-MIWHZJHk8D54pgzcs=/documents/15657c0c6edb22100d4a0c632c722a2d9b35ca89dae3aa60/pdf
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Hello,

We're developing an application that's connected to the Onespan Sign Sandbox and we're experiencing the following problem: we're using a token authentication policy when connecting to Onespan, and intermittently, we get…

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Hi I have enabled the confirm button in my REST API. But the confirm button is still disabled and I am getting confirm dialog. Can you please let me know why this is See the attached screenshot package id is…
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We'd like to configure an internal SMS Provider into our "on premise" eSignLive platform. The Platform Administrators guide suggests that this can be done by simply making the appropriate settings to the core.properties file. It also…
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I am using "OneSpan for Salesforce" and creating package through automation(button--visualforce page--OneSpan sign) I am having 4 Text Tags(Type- Static Position) for Signer 1: A)Text Tag 1: eSign field name: "Signature" B)Text Tag2&Text…
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Guys,

We are in need of some documentation or a walkthrough on how to use conditional logic. We are being told that it can be done via your system but I'm not seeing anything online that helps describe how to make it happen or…

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I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived. These Archived Packages represent Packages signed by the Customer but manually signed by the legal department…
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We are using the completion report API to retrieve the completed transactions from all senders.  Using this (/api/reports/completion?status=COMPLETED&from=2020-03-01&to=2020-05-13), service did not return all of…

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Guys, I've ran across a feature that I cannot seem to test and would love to get some clarification on this. If I have a signer who has 3 documents to sign. They sign two of the documents and refuse to sign the last document. We then…
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I would like to show my signer a message that says something to the effect of: “Thank you for signing your application. We will send you a completed copy of the application signed by both you and the vender.” This would be something…
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Guys - I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package…
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Hi OneSpan team.

I'm capturing the sender's signature in my custom UI. And save it via POST call to "user.signature.handdrawn".

Could you please tell is it possible to store the color (e.g. blue) of the signature and…

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Hi I created two procedures in the same package which includes REST API. One procedure includes rest api to attach a report say ABC and in 2nd procedure another report XYZ is attached to esign portal. My first procedure is working fine…
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Hi,

 

Some of our overseas developers cannot call the sandbox API anymore, it says that the CloudFlare has banned their IP.

 

Is there anything that can be done to address this?