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Hi, we want to keep track of the transactions that has been completed. We want to mark them as completed in our database. In order to avoid checking the same transactions more than once, we would like to retrieve the transactions…

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Hi, I want to enable the 'Accept Only' feature for the 1st signer. But I am unable to find the JSON object for the same. Kindly assist.
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I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields

"timezoneId": "GMT",
"created": "2020-04-24T17:42…

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I'm sending transactions on behalf of other users through the API. 

I have the users set up with Role Sender. I was able to successfully send on their behalf in our testing onespan environment. 

When I…

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Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making
request: 
   { debugId: 1,
     uri: 'https://sandbox.esignlive.com/api/packages/oGGmH…
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I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great…
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Hello, I've created a notarized transaction, when I want to send the transaction (with REST API) i get this error : Code :400 message : "There is no Notary with a signature assigned to this package." messageKey : "error.validation…
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Hi

I am new to OneSpan and trying to going through following blog  

https://www.onespan.com/blog/onespan…

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int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api…
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Hello,

I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."

I don't have…

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Hi,

I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID.

For example, the user is required to attach 2 documents.

In the first document I want it…

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Hello,

When I go through the signing process and "Click to sign" on my mobile device I get an automated redirect to a "thank you page" which then 'completes' the signing process.  I would like to replicate this on…

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Hi For a TEXTAREA , how can I restrict the length of the input Thanks Mario
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Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine. The problem i have is when i put a negative offset - {{*esl:signer1:textfield:offset(10,-10)…
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We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue.

Payload:

{"status":"DRAFT","type":"PACKAGE","name…

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We occasionally have users that do not provide email addresses in their contract flow. Is text message an option to initiate the signing process? If so, how is that structured differently in the JSON? Thanks!
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I have a client who is using REST API to create package. She is getting error 400 when using text anchor.
{
	"name": "TEST2 32.pdf",
	"index": 0,
	"approvals": [{
		"fields": [{
			"type": "SIGNATURE",
			"width": 200,
			…
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Hi, How many test environments you have? I know you have sandbox, is that the only test environment? If we want to do performance testing with eSignLive, can we use sandbox?
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Is it possible for me to test digital signing (smart card using the PCC) through the SaaS sandbox web interface?

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We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template.

Our steps are as follows:

  • post /packages/{templateId}/clone  --…
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Hello, I'm upgrading an application that user Java SDK to the REST API. 

The application currently does in-person signing of 2 signers in an iFrame.

The design is to now allow the users a choice between in…

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Guys - I am able to set the Signer Verification to Personal Certification using the /api/packages/packageId/roles/roleId/verification POST api call. If I set the typeId to "personalCertificateSigning" this will allow me to set the signer…
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Is there a swagger definition file available for the REST API?
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I am trying to test creating a package and I'm getting this response from OneSpan:

{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":…

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The Redirect URL is getting some values appended to it by OSS. Something like this pattern: ?package=[packageID]&signer=[signerID]&status=COMPLETED

I am not…