They are essentially one and the same, at the end of the day, from what I understand. They both return the package to a "DRAFT" level status, meaning that if someone declines or opts out of a package, they go back to your draft folder. I forget the reason for both being there, but I believe that one of them will be going away at some point. In fact, I think that only opt-out is available from the mobile view.
- Michael
Director, Partner and Developer Technologies, OneSpan
Sorry to Hijack this thread, but I would actually like to see Opt-Out be used to let the package continue to be signed. We have a customer who requested this, apparently a member has a conflict of interest and wanted to "opt-out" rather than decline. And now they have to restart and remove the signer that can't sign and collect signatures from everyone again.
You could definitely put this in as a post in the Enhancement Ideas forum. I know that optional signatures is something that is on the roadmap. I'm not sure when it's expected though. This might alleviate this issue for you.
- Michael
Director, Partner and Developer Technologies, OneSpan
While they funtion in the same way, the difference is Symantics.
Decline and opt-out do the same thing ( transaction goes into a draft state, Â sender gets notified...) difference is intent...decline means you plan to sign but want changes. Â Opt-out means you intend NOT to sign...
Is then a business decision about how you proceed...
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Thursday, September 1, 2016 at 01:07pm- Michael
Director, Partner and Developer Technologies, OneSpan
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Thursday, October 27, 2016 at 10:35amReply to: Opt-out vs Decline
Thursday, October 27, 2016 at 10:41am- Michael
Director, Partner and Developer Technologies, OneSpan
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Friday, April 14, 2017 at 06:19am