detroyer

Opt-out vs Decline

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Can you point me to a resource explaining the differences between Opt-out and Decline?

Reply to: Opt-out vs Decline

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They are essentially one and the same, at the end of the day, from what I understand. They both return the package to a "DRAFT" level status, meaning that if someone declines or opts out of a package, they go back to your draft folder. I forget the reason for both being there, but I believe that one of them will be going away at some point. In fact, I think that only opt-out is available from the mobile view.

- Michael

Director, Partner and Developer Technologies, OneSpan

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Reply to: Opt-out vs Decline

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Sorry to Hijack this thread, but I would actually like to see Opt-Out be used to let the package continue to be signed. We have a customer who requested this, apparently a member has a conflict of interest and wanted to "opt-out" rather than decline. And now they have to restart and remove the signer that can't sign and collect signatures from everyone again.

Reply to: Opt-out vs Decline

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You could definitely put this in as a post in the Enhancement Ideas forum. I know that optional signatures is something that is on the roadmap. I'm not sure when it's expected though. This might alleviate this issue for you.

- Michael

Director, Partner and Developer Technologies, OneSpan

Facebook - Twitter - LinkedIn


Reply to: Opt-out vs Decline

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While they funtion in the same way, the difference is Symantics. Decline and opt-out do the same thing ( transaction goes into a draft state,  sender gets notified...) difference is intent...decline means you plan to sign but want changes.  Opt-out means you intend NOT to sign... Is then a business decision about how you proceed...

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