OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Apex SDK appends _X sometime in the Template Name
Forum topic
OneSpan Sign
Apex SDK sometime appends _X in the template name 
Delegate Access
Forum topic
OneSpan Sign
Is there an example somewhere showing how to set up delegate access with the APEX SDK? KB
APEX SDK solution
Forum topic
OneSpan Sign
Hi Duo,   We have one scenario in which we have 2 salesforce orgs. For the first org we want to submit the pdf for signature using APEX SDK and in the another org we want to sign the pdf from Salesforce Community page using APEX SDK only.
Creating Package in Salesforce through Apex SDK
Forum topic
OneSpan Sign
Hello everyone, My end goal is to send an e-SignLive Package automatically when a certain custom object is created. I was wondering if it was possible to link the custom object to the e-SignLive Package (the same way as when using a button or Visualforce page with ParentId) through an Apex Trigge
Apex SDK is not creating Transaction in Salesforce
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OneSpan Sign
Transaction is being created in One Span through apex but transactions are not being created in Salesforce. What's the process to create the transaction in Salesforce?
Salesforce Test Class Error
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OneSpan Sign
We are working on creating Onespan transactions in Salesforce and have written out some Apex Trigger code to assist with the process. In order to use it in Production, we will need to write an apex test class that cover the code itself.
"_x" is being stripped out of emails
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails. Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
users unable to sign using apex sdk
Forum topic
OneSpan Sign
hello there, I set up sandbox.esignlive.com with salesforce sandbox. Using Apex sdk I am able to create package and sign it, but when other users from salesforce try to use apex sdk code they can create package in esignlive but they cant sign it.
Combine signed document and evidence summary
Forum topic
OneSpan Sign
Is it possible to download the signed document and evidence summary PDF as a single PDF with the apex SDK?  Right now we get each file separately.  
Add multiple documents to a package
Forum topic
OneSpan Sign
Is there an endpoint to add multiple documents to a package? The APEX SDK appears to only have a method to add one at a time. Trying to minimize callouts from SF.