22 results matched your search criteria
Forum topic
OneSpan Sign
Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving.
Forum topic
OneSpan Sign
Good afternoon,
My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.
Forum topic
OneSpan Sign
Hi,
I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet.
The error message is
{ messageKey: 'error.internal.default',
technical:
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Forum topic
OneSpan Sign
Team
We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen.
For reference i will put in package on which we faced this exception.
Forum topic
OneSpan Sign
Hi,
This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment.
If I attempt to upload via the UI I get the following error after about 30 seconds:
"ERROR
Forum topic
OneSpan Sign
Hi,
I received the following message during the eSign. Could I know in what situation I'm receiving the message below?
Forum topic
OneSpan Sign
I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license"
Also i am unable to use the Position Anchors with the mobileCapture using the c
Forum topic
OneSpan Sign
Hello,
I am running into an issue when attempting to remove a partially signed document from within a transaction.
Forum topic
OneSpan Sign
Hello,
I need help with an error message relatef to hornetq that we detected in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.