19 results matched your search criteria
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks.
We already changed the DNS and we confirmed that it's pointing to the right box.
Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
Forum topic
OneSpan Sign
Issues for us and/or esignlive support, ICF Express v38beta
1. I did not see or could not find any KBA signer authentication options in esignlive sandbox widget?
2.
Forum topic
OneSpan Sign
I'm setting up the url callback. My OneSpanSignConnector service is located on a service in the internal network not the DMZ.
This is how I was going to set it up:
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ?
The method is called in package creation process.
In the following are the values for Mobile signature method compare with Mouse capture.
I don't see any problem for Mobile signature.
// Mobile signature - Error response
String response = clie
Forum topic
OneSpan Sign
Hi Team ,
As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class.
This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Forum topic
OneSpan Sign
Hi,
Can you please share some insights on my questions below?
1. Does OneSpan have some geolocationization capabilities?
Forum topic
OneSpan Sign
Hello, we currently are using e-signature packages (created using the RESTful API) where all signers are fully remote e-signers.