19 results matched your search criteria
Forum topic
OneSpan Sign
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device).
But the problem with an iphone is the default Safari browser overlap the "confi
Forum topic
OneSpan Sign
Hi,
We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 .
Forum topic
OneSpan Sign
I found an issue with the signature box on mobile (I have attached a video).
Environment: Safari, iPhone12
Step to reproduce
Forum topic
OneSpan Sign
I have a couple of questions regarding this unauthorized access page. The error on this page is saying "your session may have expired". When accessing the designer in our iframe in Safari, we are seeing this eSignLive unauthorized access page. Is this a bug?
Forum topic
OneSpan Sign
Hello,
We are running into an issue where our signed PDF files are not being displayed correctly in Chrome and sometimes Firefox as well. Everything is normal with the PDF documents until we sign and download them through eSignLive.
Forum topic
OneSpan Sign
We are facing an issue with third party cookies in Safari and in other browsers where the users have the third party cookies disabled.
Forum topic
OneSpan Sign
We are integrating ESignLive with our ASP MVC site.
Forum topic
OneSpan Sign
Hi,
I am trying to resolve an issue when using iframe to load the inPerson (where all parties can sign in same URL) signing URL in tablet (iPad) Safari. I wonder if there anybody facing this same issue before and have the solution for it.
Forum topic
OneSpan Sign
I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction.