85 results matched your search criteria
Callback event on designer events
Forum topic
OneSpan Sign
Hi, when adding the signature tags the Designer autosaves the changes. Is there a way to know that signature tags were added or they closed the designer session?
Customizing the designer signer options.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu? Thanks Colleen
Odd Behaviour in Layout Designer
Forum topic
OneSpan Sign
Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Getting error in Designer view
Forum topic
OneSpan Sign
HI, I am trying to integrate designer view in my app through this link https://developer.esignlive.com/guides/feature-guides/designer/ "https://sandbox.esignlive.com/api/authenticationTokens" works fine and getting authentication value but when I send request to following api I am getting "Unauthori
Designer view implementation in both ways
Forum topic
OneSpan Sign
Hello Support, We are using .NET sdk for designer view.  but, when user implementing designing view, every time he has to place signature on document and send e-sign email.
Designer - Removing OSS user as signer
Forum topic
OneSpan Sign
Good afternoon, we are beginning to become familiar with and use the designer.  In our pattern, we are adding the signer recipients prior to rendering the designer.  Is it possible to remove the OSS portal user as a recipient/available signer?  We see that user as the first availab
Get URL after designer send
Forum topic
OneSpan Sign
We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce.  What is the best practice to request a new URL to send via Salesforce?
Set signing order OFF in designer
Forum topic
OneSpan Sign
I am creating a transaction with REST API . and i offer the ability to the user to use the designer in order to add signors and signatures. However, when the user tries to add recipient, the signing order attribute is set to ON automatically. Can that be disabled all the time ??
Disable Click-to-sign option in designer
Forum topic
OneSpan Sign
Is it possible to disable the " Click-to-sign" feature in designer at package level(may be)?