21 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
In sandbox, with classic UI, I created the package with 'in person' signing enabled, from desktop, I can see the 'in person' dropdown showed in the signing ceremony, but in mobile device, I don't see the dropdown. is it as expected?
thanks,
Cindy
Forum topic
OneSpan Sign
Hello,
It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience).
Forum topic
OneSpan Sign
Hello,
I've been looking through the documentation but I can't find what I'm looking for.
Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experience (see attached)?
Forum topic
OneSpan Sign
Can you please provide an overview of how QR code works? If a QR code is created for an eSign package, is there a time limit for how long the QR code will work? There is a client who wants to print the QR code and scan it with the app at a later date to avoid using a desktop computer.
Forum topic
OneSpan Sign
Hi,
We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 .
Forum topic
OneSpan Sign
I am new to eSignLive still in the Sandbox, thought I would explore the QR Code. It doesn't seem to work. I created a package using the WEB UI, and for one signature I placed the signature and also added a QR Code.
Forum topic
OneSpan Sign
Hi,
We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI.
When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Forum topic
OneSpan Sign
Hi,
We are using JAVA SDK v11.47 , we are downloading the PDF using the below code that is there on your developer portal.
Observations:
1. The files that we download using the below code gives us password prompt when we open it
Forum topic
OneSpan Sign
Hi,
I have a question regarding Optout/Decline, we tested for current behavior in v11.25 as