296 results matched your search criteria
F5 or refresh page gives a token error when using an Iframe with a one span URL
Forum topic
OneSpan Sign
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application. The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect. "Accès non autorisé.
Creating callback event for Mobile device signature request email
Forum topic
OneSpan Sign
Here is the situation : We integrated OneSpan eSign into our Saas.
Handover link not showing
Forum topic
OneSpan Sign
Hi, We are noticing that the handover link is not showing after signing all the documents. Steps to reproduce: 1. We create a package with 4 signers 2. User 1 signs everything works fine, we see the handover link. 3.
Handover settings stopped working mysteriously
Forum topic
OneSpan Sign
We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature. Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.  
REST API - JavaScript create package example
Forum topic
OneSpan Sign
Hello folks, any good / simple javascript examples of creating packages using multipart http post method? i'd like to use JavaScript to create a new package and upload the required docuement for eSignature. any guidance would be much appreciated. cheers.
Handover URL
Forum topic
OneSpan Sign
I am also finding it difficult to set the correct href. When I use the example 'www.google.com' when the button is clicked it has a query string attached. When I use a my own url urlencoded spaces are inserted or it redirects to esignLive's sandbox url and comes back with no transaction found.
HandOver / Redirect
Forum topic
OneSpan Sign
I have attached my JSON code. I need OneSpan to redirect to a success link if possible after signing. I did some searching and found that instead it would be a button to go to the success page but a redirect is preferred.
Create Package and all Sub classes needed in one call.
Forum topic
OneSpan Sign
Hello, I'm trying to create a package with all of it dependencies and documents at once: if I try a payload as { "documents":[ { "approvals":[ { "id":"Signature1", "role":"Role1",
handover URL at account level
Forum topic
OneSpan Sign
Hi Can the handover URL be set at the account level. Thanks Mario
Modifying Handover URLs after package creation
Forum topic
OneSpan Sign
Is it possible to update the handover urls everytime a different user accesses the package? We have users who will access the document via sa personalised URL and we are hoping that after signing it would navigate them back to their personal url.