30 results matched your search criteria
Forum topic
OneSpan Sign
I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event.
It sends:
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign. I received the decline event notification.
Event:
Forum topic
OneSpan Sign
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information
"name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID"
if we see, message is coming as null.
Is it possible to get
Forum topic
OneSpan Sign
Hello,
Our network admins moved our DNS servers yesterday and this morning our esign callback is failing.
Failed to communicate with the callback server.
URL: https://URL.in.question/Esign/EsignComplete.aspx
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
Forum topic
OneSpan Sign
Running some test on QA now we are running on this issue. Can you share a light of what this could be?
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints:
name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z
This works great.
Unfortunately I can not find any informatio