496 results matched your search criteria
Auto Archive packages with addtional settings to set permanent purge dates
Forum topic
OneSpan Sign
Currently end users are having to MANNUALY move completed packages to archive to keep their inbox free of clutter.
error while setting reminder
Forum topic
OneSpan Sign
Hi, Getting the below error for reminder. package is in draft status. 
New Signer Experience Settings
Forum topic
OneSpan Sign
Guys, I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.
Unable to set Field Name
Forum topic
OneSpan Sign
I created a template and added a bunch of fields. When I created them I did not set field names. Now when I go back and try to add a field name, when I click on the field name input and type, nothing happens. 
Package Settings Mapping In Rest
Forum topic
OneSpan Sign
We have below settings that we are using in SOAP now we are migrating to REST. Please provide us exact mappings to REST service for below fields
Package Setting for digital lending
Forum topic
OneSpan Sign
Hi, we create a package through REST call(https://sandbox.esignlive.com/api/packages) and upload the files to them incrementally with separate REST calls(https://sandbox.esignlive.com/api/packages/{packageId}/documents).
Set up Package for Review
Forum topic
OneSpan Sign
I was told I could set a package up for review, but I don't see the option to stop a package from going to COMPLETE status once signing is complete. Where would I find that option?
disableDownloadForUncompletedPackage setting at account level
Forum topic
OneSpan Sign
Currently we are sending this setting for each package we are creating via a REST call. It is set to true. So the download button is dsiabled.
DesignerView - Cannot set HandoverUrl
Forum topic
OneSpan Sign
We have embedded the designerView in our portal, but currently we have no way to return the customer back to the initiating screen, leading to a poor customer experience. It would be great to be able to setup a handoverURL when generating the DesignerView In alternative, implement also in the desig
Setting Up Reminders with REST
Forum topic
OneSpan Sign
I read the following blog post: https://www.esignlive.com/blog/esignlive-setting-reminders And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.