186 results matched your search criteria
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Download file failing if the zip file size is too big.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
how to add text field in pdf, while creating package
Forum topic
OneSpan Sign
Hello, I am uploading PDF via REST API PHP, along with signer users.
name cannot be null or empty
Forum topic
OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
Do I have to delete the standard Acceptance Language?
Forum topic
OneSpan Sign
I successfully uploaded a test Document in my SandBox to replace the standard acceptance that goes with the Document for Signature. What I end up with is 2 "Electronic Disclosures and Signatures Consent" Documents.
Field Injection From Template
Forum topic
OneSpan Sign
Is there documentation on populating a template before signing when you are creating the transaction from a template? I only see documentation that is uploading a file from a PC rather than using a template that is already created.
Handdrawn Signature Questions
Forum topic
OneSpan Sign
Does the handdrawn signature uploaded for a signer only display on signature tags that are 'capture signature' rather than 'click to sign,' or is it possible to use the signer's handdrawn signature for both? When signing with handdrawn, the signer's signature appears overlap
"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.