453 results matched your search criteria
Forum topic
OneSpan Sign
Hi Team, we have a one span configured to send the document signing in french but when they complete the signing our tags in document for Signer's Date [{{esl:Signer1:signingdate}}] is showing the date format as English format rather than French date format.
Forum topic
OneSpan Sign
We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2. If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony.
Forum topic
OneSpan Sign
Hi,
Trying to implemented the quick start, getting error 404 file not found when doing post.
Removed the header "Accept: application/json". And it returns with a 200 and it is return html indicating "Error" but no detail.
Forum topic
OneSpan Sign
Hello,
I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request".
I am able to fill PDF form and create a package with a draft in the account.
Forum topic
OneSpan Sign
Hello,
I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
Forum topic
OneSpan Sign
Dear all,
As you can see from the screenshot attached, normally next to the radio buttons we have the text “Agreeâ€, “I don’t Agreeâ€, which seem to be covered(hidden) by the placeholder markup code in the produced document in the Signing Ceremony.
The markup I am using to add the radio but
Forum topic
OneSpan Sign
Hi,
Our application is not seeing the thank you page in the desktop (iframe) ux.
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails.
Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
Forum topic
OneSpan Sign
Hi,
i am trying to integrate our web application with e-signature and display the "package view" for sender in iframe.
What i CAN do and what is working is to obtain a session and build a package view for sender:
private String getRedirectToPackageViewForSender(EslClient eslClient, Authenticatio