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252 results matched your search criteria
Navigator does not show up in iPad.
Forum topic
OneSpan Sign
Hi, In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing. Please, let us know how can we solve this issue? Thank you.
Using Authentication Token with REST API
Forum topic
OneSpan Sign
Hi, We are trying to use the REST API for creating packages, documents etc and currently we are using the API key in the request header to send the requests. However, we are not sure if we need to use the Authentication Token while sending the requests or use the API key in the request header. We
Juniper Radius attributes on IAS - howto
Forum topic
Intelligent Adaptive Authentication
Hello, I'm trying to enable Junos authentication against IAS server. On juniper KB I found the following but I don't know how and where to apply it on IAS instance 3.23. "...
Customizing the designer signer options.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu? Thanks Colleen
Mobile app crash on launch
Forum topic
OneSpan Sign
Steps to reproduce 1- install mobile OneSpan sign app on Pixel 4xl 2- Click on "login to your account" 3- app crashes, no time to enter any logon credentials See screenshots.
SignDocuments(pkgId, signerId) throws "Could not authenticate using signer..."
Forum topic
OneSpan Sign
I have setup a sandbox environment for v11 and tried out the SignDocuments() for a signer.
Mobile signing experience issue
Forum topic
OneSpan Sign
Guys, When we view a non required document on a pc or table, it allows the users to arrow past it. When we take that same loan and view it on our mobile phone, the user does not get the ability to arrow past it. They have to either accept it or decline it. Is this intended?
Getting Signing url from the packageID
Forum topic
OneSpan Sign
I have seen the post regarding the Signingurl from the package. http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/signing_url.htm In this example it is getting the signing url by the following GET method GET /packages/{packageId}/roles/{roleId}/signingUrl How can we g
Document Navigation in Signing Ceremony
Forum topic
OneSpan Sign
Hello, I've been looking through the documentation but I can't find what I'm looking for. Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experience (see attached)?
General question on authentication - Basic vs bearer token
Forum topic
OneSpan Sign
In looking at the API reference as well as playing around with the calls in Postman, while Onespan guides users to create a bearer token, often they're not using it, instead passing the API Key in basic authentication. Why is this?
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