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845 results matched your search criteria
Package Status not correct
Forum topic
OneSpan Sign
I'm using sandbox.e-signlive.ca. On this platform I get this behaviour which in my mind is unexpected. I have created 3 packages. All 3 packages have 2 signers.
Status Calls - daily limit
Forum topic
OneSpan Sign
Hi Can you please let me know what is the daily limit for status calls in Sandbox and PROD Regards Mario
Signer/Role Signing status
Forum topic
OneSpan Sign
Hello everyone, 
Unable to Validate the URI provided in REST API documentation
Forum topic
OneSpan Sign
Hi Team, I am trying to use the REST APIs to Integrate Silanis with my application. Before I code any API URL in my program, I want to test and validate URIs using PostMan Client.
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
GetGetSigningStatus REST and SDK giving different outputs for same input
Forum topic
OneSpan Sign
We are in process of changing OneSpan SDK to OneSpan REST   In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output.
Downloading Documents Zip file API not working
Forum topic
OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error: 
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
Send new document in existing package
Forum topic
OneSpan Sign
I'm trying to send a new document in a package that has the status: Draft But I get the error response
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