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375 results matched your search criteria
Unable to delete sender from sandbox account
Forum topic
OneSpan Sign
I'm unable to remove a sender from our sandbox account.  I'm able to log in as the account that i want removed and I've verified that there aren't any transactions.  I've deleted them all and I don't see any drafts or archived transactions either.  Whenever I try to delete from the
Using the Designer API call on existing transactions
Forum topic
OneSpan Sign
Guys, Is it possible to use the designer on a transaction that has already been created and populated with documents?
Templates and replacing documents
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template. Our steps are as follows:
Retrieve Values From Input Fields Using PackageId
Forum topic
OneSpan Sign
Hi,I want to implement some sort of writeback feature for our transactions to update a Salesforce record upon completion.
Adding documents when using a template
Forum topic
OneSpan Sign
I have created a template in my eSignLive account.
Creating Sender Account
Forum topic
OneSpan Sign
Hello Duo,  Our requirements: 
My Account - Signature - usage of uploaded image of wet signature
Forum topic
OneSpan Sign
  This question is related to an older forum item   (My Account - Signature | OneSpan Community Platform)  
Evidence is not downloaded completely through "Transaction Export & Download Tool"
Forum topic
OneSpan Sign
Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident
Remove signer from an In Progress transaction
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature.  That signer then downloads the docs and has the other signers wet sign the document.  We then cannot access an evidence summary for just the one signer.
Error while signing the document
Forum topic
OneSpan Sign
Hi After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document : The selected document('s) could not be uploaded. The document('s) might be corrupted or locked.
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