368 results matched your search criteria
Signing Room timeout questions
Forum topic
OneSpan Sign
Guys, Can someone tell me what the standard time out setting is for the digital signing room? Is it changeable on an account level? Also, since we getting the user auth token, is this taken into account or does the digital signing room timeout override what is being sent from the user auth token?
Embedding document on a web page
Forum topic
OneSpan Sign
Hi guys, I looked around and am not able to find confirming on this: is it possible to embed the form/package for user to sign on our website? All of our users have their own account and it would be nice to be able to display the form directly in their account.
Customized field
Forum topic
OneSpan Sign
Hi, I have some questions regarding about the customized field using sender UI: 1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level?
OTP Triggering before the user clicks the link from email
Forum topic
OneSpan Sign
Hi , We are using our own twilio to send SMS. Once the User clicks on the link from email , onespan will call the Callback url configured in account settings with the OTP. And we inturn ,send it to the users by our Twilio account
Hide admin name from signers list in designer view
Forum topic
OneSpan Sign
When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default. Is there any way to hide my name (Account holder name) from signers list, I am using MEAN and opening document in iframe.
APEX SDK solution
Forum topic
OneSpan Sign
Hi Duo,   We have one scenario in which we have 2 salesforce orgs. For the first org we want to submit the pdf for signature using APEX SDK and in the another org we want to sign the pdf from Salesforce Community page using APEX SDK only.
How to enable Smart Card sign in eSignLive sandbox?
Forum topic
OneSpan Sign
Hi Team, I have a scenario where we have to sign the documents using Hardware Tokens(from INDIA, issued by eMudra). For the POC purpose, i have created a sandbox account and trying to try this on sandbox. Unfortunately i didn't find out how to enable this feature?
embedded signing
Forum topic
OneSpan Sign
Is it possible to have it so embedded documents can be signed by users without them needing accounts?   User accesses out system (we have their name and email)
Create a sender session to display just ONE package in package view
Forum topic
OneSpan Sign
Hi, i am trying to integrate our web application with e-signature and display the "package view" for sender in iframe. What i CAN do and what is working is to obtain a session and build a package view for sender: private String getRedirectToPackageViewForSender(EslClient eslClient, Authenticatio
call back event
Forum topic
OneSpan Sign
Hi,   in our current version 11.25, I found for callback event  i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request.