353 results matched your search criteria
Forum topic
OneSpan Sign
I checked that the Opt-out function is good. I also checked that the Notification email went well.
But after the INK-it opt-out is completed, the screen like the attached image is exposed. How do I handle this screen if I don't want it to appear?
Forum topic
OneSpan Sign
Hello,
I want to check two point with you.
1. I can not arrange documents in Sandbox template layout.
2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment).
Thanks,
Nehme
Forum topic
OneSpan Sign
Hi,
I logged in my account and tried to delete some packages, but some of them seems can't be deleted (no trash bin icon).
what's the cause for that? and how to delete it?
please see my attached screenshot.
thanks,
Cindy
Forum topic
OneSpan Sign
Hi
I have enabled the confirm button in my REST API.
But the confirm button is still disabled and I am getting confirm dialog.
Can you please let me know why this is
See the attached screenshot
package id is LxfxYYgEbzquYN6GUyvLRZYkA0M=
Forum topic
OneSpan Sign
What is the maximum number of templates that can be created under a single Esign account. I am attaching a screenshot for reference of template that I am referring to. IS there a limit on this template number under one account or a user can create as many as templates?
Forum topic
OneSpan Sign
We are trying to add validation rules in our consuming application. Could you please share what are the validation rules ( Max length, format) on the phone number that we use for authentication (please see the screenshot attached) ?
Forum topic
OneSpan Sign
Hi ,
one of the client saw the message "Signed and all signatures are valid, but with unsigned changes after the last signature" in the Adobe, any idea what it means?
I attached the form for your investigation.
thanks,
Cindy
Forum topic
OneSpan Sign
Hello,
I am trying to hide the left menu showing the documents as you can see my attached pic. but can not do it using the OneSpan Dll 11.43.
Can you please help me?
Thanks Nehme
Forum topic
OneSpan Sign
Hi guys,
Our user said they need a stamp to say a tamper-proof seal is contained within the document.
Can I get support for this feature? Please check the attached file.
Thanks,
Melissa.
Forum topic
OneSpan Cloud Authentication
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message
Missing prerequisite please see log.
Log file attached. Any help on this would be greatly appreciated.