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289 results matched your search criteria
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
pacakage postbacks
Forum topic
OneSpan Sign
there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
Get 'Locked' Signer Status
Forum topic
OneSpan Sign
Is it possible to get the 'locked' status of a signer by using GetSigningStatus(). Currently, the returned status is 'pending', even though the user was locked. I'm aware there's a callback that can be used, but using GetSigningStatus() flows better with our current code base.
Define callback functions
Forum topic
OneSpan Sign
Hello, I've searched the forum for web hooks/call backs and couldn't find anything special. Is it possible to get notified when a user signs a document? Like using web hooks or generally defining a custom function for this event? Thank you, Sina
Getting DocumentId & PackageId
Forum topic
OneSpan Sign
Hello, In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ? Thank you
Getting two signer Complete request for same Packet ID on Sanbox
Forum topic
OneSpan Sign
Hi Team, We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox. Can you please check why we get this repeated callback for same signing complete. Thanks, A. Rathore
Redeliver Callback in case of Exception
Forum topic
OneSpan Sign
Hi In case there is exception when we handle a call back from Silanis, can we send back a HTTP error response (4xx) to Silanis, so that Silanis can attempt to redeliver a callback. If Silanis does redeliver, then how many times will it attempt the redelivery. Regards Mario
attempting to use Simple PHP Web Application
Forum topic
OneSpan Sign
Hi. I am trying to implement the sample code provided at https://www.esignlive.com/blog/esignlive-how-to-creating-a-simple-php-web-application/ I have changed the API Key to the API key in my account and url . private $url = “https://sandbox.e-signlive.ca/api”; private $key = “XXXXXXXXXX”
Retrieve API key from the owner account via API call
Forum topic
OneSpan Sign
Hi, is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.   thanks, Cindy
Questions: Adding KBA to our Integration
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK and we are looking to add KBA functionality to our integration.  We have some questions that we were hoping you could help answer:
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