424 results matched your search criteria
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Forum topic
OneSpan Sign
Hi,
I'm having an issue when trying to use the delete feature to permanently delete a package.
Using the Java SDK, I simply execute the following line.
eslClient.getPackageService().deletePackage(new PackageId(packageId));
Forum topic
OneSpan Sign
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Forum topic
OneSpan Sign
Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back:
Could not upload document to package.
Forum topic
OneSpan Sign
When I create package via SDK, I got between errors:
1; when I set sms cellphone=64939837
Forum topic
OneSpan Sign
Hi!
I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email.
The SignerBuilder.withCustomId(String) method's javadoc says the following:
Forum topic
OneSpan Sign
I was running the Copy tool to copy two templates Michigan Treasury Power of Attorney and Michigan Treasury Power of Attorney with Spouse and I keep getting this error. I tried copying All templates and 37 of 41 did copy over successfully.
Forum topic
OneSpan Sign
Hi,
in our current version 11.25, I found for callback event i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request.
Forum topic
OneSpan Sign
Hi,
In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email).
After delegation we get the ROLE_REASSIGN event.
{
"@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent",
"sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"