428 results matched your search criteria
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived. It appears the email address box is full.
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked."
How can I unlock the document and add it to other package?
Forum topic
OneSpan Sign
Hi
I got the following error when creating a package.
Can you please give me a detailed explanation of this error.
{"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404}
Regards
Mario
Forum topic
OneSpan Sign
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string. We are passing in:
Forum topic
OneSpan Sign
Hello,
We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package?
Thanks,
Sushma
Forum topic
OneSpan Sign
Hi,
when i am trying to use REST api for virtual room. I am getting a message as virtual room feature disabled. Can anyone guide me on how to enable this feature.
Thanks in advance
Forum topic
OneSpan Sign
Hello,
I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A
how I can know which document was signed? Will this event return any details about the document ID?
Thanks,
Nehme
Forum topic
OneSpan Cloud Authentication
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message
Missing prerequisite please see log.
Log file attached. Any help on this would be greatly appreciated.
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Forum topic
OneSpan Sign
Hi,
I'm having an issue when trying to use the delete feature to permanently delete a package.
Using the Java SDK, I simply execute the following line.
eslClient.getPackageService().deletePackage(new PackageId(packageId));