1895 results matched your search criteria
Downloading Documents Zip file API not working
Forum topic
OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error: 
Swapping documents from one account to another?
Forum topic
OneSpan Sign
Guys, We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved.
Upload mutiple files again one requested document
Forum topic
OneSpan Sign
I want to request customer to upload his last tax return as part of a transaction. However, customer may actually has the tax return captured in many separate files (e.g.
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Add a New Document to an Existing Package
Forum topic
OneSpan Sign
I am needing to add a new document to an existing package (http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/documents.htm#Add) but I am not finding any JSON Request samples.
Create documents using templates in Android SDK
Forum topic
OneSpan Sign
I was looking through the sample created using Android SDK. It did not seem to have an option to create a transaction using a template. Has this future been implemented? If not, are there any plans to implement it?
Document Extraction--unclear how to name fields
Forum topic
OneSpan Sign
Document Extraction doc. All of my subdocuments have among others three fields: A signature field that needs to be captured. A date field that should be auto-entered. In some cases, a printed name field that I want filled automatically with the Name given to the relevant placeholder. The instru
How to retrieve file name of a document?
Forum topic
OneSpan Sign
Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its documents, the FileName is always null. Any assistance would be g
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Active versus flattened documents with eSignLive process
Forum topic
OneSpan Sign
I've not been able to find documentation which explains the differences between flattened and active documents.