2132 results matched your search criteria
Saving a Document Prior To Send To Sign
Forum topic
OneSpan Sign
Hello Duo,  Here is our use case scenario: 
EXTERNAL_SENDER?
Forum topic
OneSpan Sign
Intermittently getting some of our senders set to 'EXTERNAL_SENDER'. What would cause this? Package TmMr3BJ4K8RXuVOKzkfRtFeSsWo= is one example. Thanks
External signers can have same name and email
Forum topic
OneSpan Sign
Where is the setting to allow external signers to have the same name and email? I cannot find it on the Account Configuration page.
Upload mutiple files again one requested document
Forum topic
OneSpan Sign
I want to request customer to upload his last tax return as part of a transaction. However, customer may actually has the tax return captured in many separate files (e.g.
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Using Template, How to Replace Placeholder Signers
Forum topic
OneSpan Sign
I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). 
OTP Triggering before the user clicks the link from email
Forum topic
OneSpan Sign
Hi , We are using our own twilio to send SMS. Once the User clicks on the link from email , onespan will call the Callback url configured in account settings with the OTP. And we inturn ,send it to the users by our Twilio account
Flattening PDF before calling OneSpan Create Package API
Forum topic
OneSpan Sign
Hi! All Our team has been leveraging OneSpan createPackage API to create package and call the signingURL to successfully eSign PDF forms leveraging text anchors. 
how to create a package with document visibility by rest API
Forum topic
OneSpan Sign
I'd like to know how to set document visibility when create a package by using REST API? could you please share a sample code? Thanks Wendy
6 different timezones
Forum topic
OneSpan Sign
If our account owners are all in Toronto but our senders are across Canada  do you suggest that senders set their own personal profile timezone?