2889 results matched your search criteria
Problem with GetPackage: Signer Id vs Role Id
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from
Force Notary to have to accept the default consent
Forum topic
OneSpan Sign
Guys, Is there a way to force our Notary accounts to have to accept the default consent?
Required to relog when redirecting to package automation url
Forum topic
OneSpan Sign
On our main object, we have a quick action that fires a lightning component which on init queries for the necessary data & attachment, parses the url and then, fires an event to navigate to the url.
Unable to Install Apex SDK package to my sandbox
Forum topic
OneSpan Sign
We are unable to install apex SDK to our sandbox
which API call to use to retrieve package ID?
Forum topic
OneSpan Sign
Hi, We are planning to implement a purge process to purge packages that's too old. But since the purge API takes package id and we don't have it, should we call Get /packages to get all the package ids that meet our requirements?
EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, we have a production case, when the client tried to confirm the signature, it got error.    In the backend log: 
Text Anchor - multiple locations
Forum topic
OneSpan Sign
I have the same text in multiple locations in a document, and I want a signer to sign each of them. Using Text Anchor since there are a random number of pages. I want to place a signature block relative to the phrase “Lessor:” There may be 1 location, or 100……. How do I tell eSL to do th
Set Expiring date for package through REST API
Forum topic
OneSpan Sign
Hi, I am trying to find out how to set the package expiration date through REST API. I could only find how to do it through SDK, but not through REST API.
Embedded signing ceremony - How do I remove page controls in upper right of the page?
Forum topic
OneSpan Sign
As the title asks:   I'm working on an in-person signing flow where all signers will be on the same device, and am embedding the signing ceremony in an iFrame.  For aesthetics and ease of control, I want to get rid of the welcome/signup/guest login controls, as well as the "For Ass
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error